Courses

  • 2 Lessons

    Administrative Office Procedures

    Administrative office procedures may not be glamorous, but they are essential to the success of any enterprise. A well run office reduces miscommunications and helps to eliminate common errors. By making the administrative office a priority, you will establish clear policies and procedures with employee understanding and buy-in, which ensures that your work environment runs smoothly.
  • 2 Lessons

    Adult Learning – Mental Skills

    Bloom’s Taxonomy is not just for school teachers. The three domains of the taxonomy apply to adult learning as well. In this workshop, we will pay attention to the cognitive domain. This is the domain of knowledge and intellect, and it is the main focus of most educators.
  • 2 Lessons

    Adult Learning – Physical Skills

    Bloom’s Taxonomy is not just for elementary school teachers. The three domains of the taxonomy apply to adult education as well. In this manual, we will pay attention to the psychomotor domain. This is the domain of action and physicality. It is important to remember that psychomotor works together with the other domains when implementing it.
  • 2 Lessons

    Anger Management

    Controlling and limiting anger is important in every aspect of one’s life. Without control you are putting limits on what you can accomplish. Anger can be an incredibly damaging force, costing people their jobs, and personal relationships. However, since everyone experiences anger, having a constructive approach to manage it effectively can turn it into a valuable asset.
  • 2 Lessons

    Appreciative Inquiry

    Organizations can be thought of as a living being made up of the individuals working within it. Appreciative Inquiry has the ability to change the whole organization by changing the people. Through positive questioning employees will be directed to move in a positive direction. Recognizing the strengths and values of what works, as opposed to what’s wrong will transform the individuals and in turn transform the organization.
  • 2 Lessons

    Archiving and Records Management

    Archiving and Records Management – Correct records keeping will not only offer liability protection; it will also increase efficiency and productivity. To put it simply, maintaining records and archives will improve the bottom line.
  • 2 Lessons

    Assertiveness and Self-Confidence

    Self-confident and assertiveness are two skills that are crucial for success in life. If you don’t feel worthy, and/or you don’t know how to express your self-worth when communicating with others, life can be very painful. These skills will provide opportunities and benefits in your professional and personal life.
  • 2 Lessons

    Attention Management

    A distracted employee is a less effective employee. Employees who do not pay attention can waste valuable time and make careless mistakes. You will be more efficient at your job, make fewer mistakes, and be more productive overall.
  • 2 Lessons

    Basic Bookkeeping

    Numbers! Numbers! Numbers! Wherever you go, you are bound to see them. On addresses, license plates, phones, prices, and of course, money! Numbers connect us all to each other in many more ways than we might imagine.
  • 68 Lessons

    Becoming A Successful Entrepreneur

    It is often said that entrepreneurs  are the backbone of the nation. Anyone with the passion and drive can become a successful entrepreneur as long as the planning and execution are done well. The first step to becoming a successful entrepreneur is choosing the ideal business. The business you choose will be determined by its feasibility as well as your own interests and expertise.
  • 2 Lessons

    Being a Likeable Boss

    Being more likable is a quality everyone can increase and improve. Being likable and a figure of authority is where some challenging conflicts can arise. With this workshop you will recognize these possible areas of conflict and develop the skills and knowledge to overcome them.
  • 2 Lessons

    Body Language Basics

    Can you tell if someone is telling the truth just by looking at them? It is a skill that a lot of people do not have. Through Body Language Basics you will be given a set of tools to use to your advantage. These tools can be utilized in the office and at home. Understanding Body Language will provide you a great advantage in your daily communications.
  • 2 Lessons

    Budgets and Financial Reports

    Money matters can be intimidating for even the smartest people. However, having a solid understanding of basic financial terms and methods is crucial to your career. When terms like ROI, EBIT, GAAP, and extrapolation join the conversation, you’ll want to know what people are talking about, and you’ll want to be able to participate in the discussion.
  • 2 Lessons

    Business Acumen

    Many people believe you are born with business acumen, which is loosely defined as the ability to assess an external market and make effective decisions.
  • 2 Lessons

    Business Ethics

    A company’s ethics will determine its reputation. Good business ethics are essential for the long-term success of an organization. Implementing an ethical program will foster a successful company culture and increase profitability. Developing a Business Ethics program takes time and effort, but doing so will do more than improve business, it will change lives.
  • 2 Lessons

    Business Etiquette

    This workshop examines the basics, most importantly to be considerate of others, dress/appearance, the workplace versus social situations, business meetings, proper introductions and “the handshake”, conversation skills/small talk, cultural differences affecting international business opportunities, dealing with interruptions, and proper business email and telephone etiquette.
  • 2 Lessons

    Business Succession Planning

    Business succession planning is all about being prepared. The loss of valuable leadership can cripple even the strongest of companies. Succession planning is an essential component to the survival and growth of any business. Whether it is grooming employees to become leaders, or preparing for an employee’s retirement you will identify common obstacles and how to overcome them.
  • 2 Lessons

    Business Writing

    Writing is a key method of communication for most people, and it’s one that many people struggle with. Writing and communication skills have degraded with more and more people communicating through email and text messaging. Developing writing skills is still important is the business world as creating proper documents (such as proposals, reports, and agendas), giving you that extra edge in the workplace.
  • 2 Lessons

    Call Center Training

    Phone skills are a highly valuable tool to have in an employee’s skill-set, and Call Center Training will help provide those skills. This course will help you improve your phone skills which will make you more confident, improve sales, and help gain new customers while retaining your current clientele. A more confident employee is also one that is happier, and happier employees will produce happier customers.
  • 2 Lessons

    Administrative Office Procedures

    Administrative office procedures may not be glamorous, but they are essential to the success of any enterprise. A well run office reduces miscommunications and helps to eliminate common errors. By making the administrative office a priority, you will establish clear policies and procedures with employee understanding and buy-in, which ensures that your work environment runs smoothly.
  • 2 Lessons

    Adult Learning – Mental Skills

    Bloom’s Taxonomy is not just for school teachers. The three domains of the taxonomy apply to adult learning as well. In this workshop, we will pay attention to the cognitive domain. This is the domain of knowledge and intellect, and it is the main focus of most educators.
  • 2 Lessons

    Adult Learning – Physical Skills

    Bloom’s Taxonomy is not just for elementary school teachers. The three domains of the taxonomy apply to adult education as well. In this manual, we will pay attention to the psychomotor domain. This is the domain of action and physicality. It is important to remember that psychomotor works together with the other domains when implementing it.
  • 2 Lessons

    Anger Management

    Controlling and limiting anger is important in every aspect of one’s life. Without control you are putting limits on what you can accomplish. Anger can be an incredibly damaging force, costing people their jobs, and personal relationships. However, since everyone experiences anger, having a constructive approach to manage it effectively can turn it into a valuable asset.
  • 2 Lessons

    Appreciative Inquiry

    Organizations can be thought of as a living being made up of the individuals working within it. Appreciative Inquiry has the ability to change the whole organization by changing the people. Through positive questioning employees will be directed to move in a positive direction. Recognizing the strengths and values of what works, as opposed to what’s wrong will transform the individuals and in turn transform the organization.
  • 2 Lessons

    Archiving and Records Management

    Archiving and Records Management – Correct records keeping will not only offer liability protection; it will also increase efficiency and productivity. To put it simply, maintaining records and archives will improve the bottom line.
  • 2 Lessons

    Assertiveness and Self-Confidence

    Self-confident and assertiveness are two skills that are crucial for success in life. If you don’t feel worthy, and/or you don’t know how to express your self-worth when communicating with others, life can be very painful. These skills will provide opportunities and benefits in your professional and personal life.
  • 2 Lessons

    Attention Management

    A distracted employee is a less effective employee. Employees who do not pay attention can waste valuable time and make careless mistakes. You will be more efficient at your job, make fewer mistakes, and be more productive overall.
  • 2 Lessons

    Basic Bookkeeping

    Numbers! Numbers! Numbers! Wherever you go, you are bound to see them. On addresses, license plates, phones, prices, and of course, money! Numbers connect us all to each other in many more ways than we might imagine.
  • 68 Lessons

    Becoming A Successful Entrepreneur

    It is often said that entrepreneurs  are the backbone of the nation. Anyone with the passion and drive can become a successful entrepreneur as long as the planning and execution are done well. The first step to becoming a successful entrepreneur is choosing the ideal business. The business you choose will be determined by its feasibility as well as your own interests and expertise.
  • 2 Lessons

    Being a Likeable Boss

    Being more likable is a quality everyone can increase and improve. Being likable and a figure of authority is where some challenging conflicts can arise. With this workshop you will recognize these possible areas of conflict and develop the skills and knowledge to overcome them.
  • 2 Lessons

    Body Language Basics

    Can you tell if someone is telling the truth just by looking at them? It is a skill that a lot of people do not have. Through Body Language Basics you will be given a set of tools to use to your advantage. These tools can be utilized in the office and at home. Understanding Body Language will provide you a great advantage in your daily communications.
  • 2 Lessons

    Budgets and Financial Reports

    Money matters can be intimidating for even the smartest people. However, having a solid understanding of basic financial terms and methods is crucial to your career. When terms like ROI, EBIT, GAAP, and extrapolation join the conversation, you’ll want to know what people are talking about, and you’ll want to be able to participate in the discussion.
  • 2 Lessons

    Business Acumen

    Many people believe you are born with business acumen, which is loosely defined as the ability to assess an external market and make effective decisions.
  • 2 Lessons

    Business Ethics

    A company’s ethics will determine its reputation. Good business ethics are essential for the long-term success of an organization. Implementing an ethical program will foster a successful company culture and increase profitability. Developing a Business Ethics program takes time and effort, but doing so will do more than improve business, it will change lives.
  • 2 Lessons

    Business Etiquette

    This workshop examines the basics, most importantly to be considerate of others, dress/appearance, the workplace versus social situations, business meetings, proper introductions and “the handshake”, conversation skills/small talk, cultural differences affecting international business opportunities, dealing with interruptions, and proper business email and telephone etiquette.
  • 2 Lessons

    Business Succession Planning

    Business succession planning is all about being prepared. The loss of valuable leadership can cripple even the strongest of companies. Succession planning is an essential component to the survival and growth of any business. Whether it is grooming employees to become leaders, or preparing for an employee’s retirement you will identify common obstacles and how to overcome them.
  • 2 Lessons

    Business Writing

    Writing is a key method of communication for most people, and it’s one that many people struggle with. Writing and communication skills have degraded with more and more people communicating through email and text messaging. Developing writing skills is still important is the business world as creating proper documents (such as proposals, reports, and agendas), giving you that extra edge in the workplace.
  • 2 Lessons

    Call Center Training

    Phone skills are a highly valuable tool to have in an employee’s skill-set, and Call Center Training will help provide those skills. This course will help you improve your phone skills which will make you more confident, improve sales, and help gain new customers while retaining your current clientele. A more confident employee is also one that is happier, and happier employees will produce happier customers.