Wouldn’t the world be a great place if every customer was a pleasure to deal with? We all know that is a fantasy-land. So, what is the best way to handle a difficult customer? Through our workshop you will learn stress management skills, how to build rapport, and recognizing certain body language.
Direkteri connects educators and industry leaders to equip students for college and career success. Partners develop coursework that combines rigorous academics with career preparation across the 15 Industry Sectors. This county-wide consortium creates work-based learning opportunities for students and empowers educators with 21st-century learning strategies.
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