Academic Advising Coordinator (Staff Assistant)

  • Full Time
  • Anywhere
  • Full Time
  • Anywhere

Company Description:

At MCLA, we’re here for all – and focused on each – of our students. As a 2021 Top Ten Public
College, classes are taught by educators who care deeply about teaching, and about seeing their students thrive on every level of their
lives. Nearly 93% of our graduates land competitive jobs or are accepted by some of the best grad schools in the country. We engage in the
most nationally relevant conversations by hosting some of the most celebrated thinkers and speakers on our campus in the Berkshires of
Massachusetts, an area known for its mountain ranges, hiking trails, and panoramic views. Our home town of North Adams is brimming with
creative energy and the regional economy is booming as a result. In nearly every way possible, the experience at MCLA is designed to elevate
you as an individual, a leader, and a communicator, fully empowered to make your impression on the world.


MCLA seeks an Academic Advising Coordinator. The Academic Advising Coordinator, reporting to the Executive
Director of Student Persistence, helps students develop skills, behaviors and habits that contribute to student success in college. This
includes supporting students in strengthening skills in areas such as time management, notetaking skills, test taking strategies, online
learning tips, canvas & Microsoft applications, critical thinking, problem solving, self-regulation and self-efficacy. The Coordinator is
responsible for promoting a positive and successful learning experience for students. Applying a holistic approach, the Coordinator will:
work within the context of specific subject content, provide general guidelines on refining/making improvements in the student’s academic
habits, and college success.

Summary of key responsibilities

Academic Advising Caseload (70%)

  • Foster
    persistence and completion by maintaining a caseload of students over the fall and spring semesters and throughout the three summer
  • Conduct sessions and routine check-ins via phone, web meeting and in-person with students.
  • Provide students with
    initial intake and assessment of learning. Administer and interpret the Learning and Study Skills Assessment (LASSI) and conduct Pre and
    Post follow up. 
  • Monitor progress of students in caseload with routine check-ins, scheduled meetings or proactive outreach and
    communication related to academic and other concerns, and responding to students’ questions, concerns, and needs.
  • Help students
    design and implement an enhanced academic success plan that includes goals and objectives that address need area(s). Applying principals of
    appreciative advising, build rapport and trust with students to support successful goal completion and monitor student progress toward
  • Assist students in developing self-efficacy by identifying and overcoming obstacles impeding academic success.  Work with
    students to learn strong time management and organization skills.  Motivate students to practice self-regulation and take ownership of their
    academic success.
  • Marketing secondary advising/success coaching opportunities utilizing a variety of strategies to increase the
    student participation.
  • Have, and or acquire, knowledge of all current resources available to MCLA students to enhance their
    educational experience, persistence, and general well-being.
  • Submit routine reports of student contacts and interactions, issues
    arising, and facilitated outcomes of sessions.  Timely submit all required reports and documentation of student interactions.

General Advising (30%)

  • Assist advisement of Undeclared Program. This includes activities and events and representation at
    Admission and College events.
  • Provide general advising to new, returning, readmitted, and Dual Enrollment/Early College
  • Assist with outreach and follow-up with students who received mid-term warning(s), academic concerns, attendance concerns,
    academic probation, academic suspension, or other matters.
  • Work in collaboration with Faculty Advising Fellows, Disability
    Resources, TRiO Student Support Services, Trailblazer Tutor Program, and Athletics’ Trailblazer Success Program.
  • Assist and
    participate in faculty advising training sessions with Center for Teaching and Learning.
  • Knowledge of current technologies and word
    processing, database, presentation, and spreadsheet software, specifically Microsoft Office applications.
  • Proficient computer skills
    to assist students with the MCLA’s learning management system (Canvas), academic planning tools (DegreeWorks), Student Success Management
    platform (EAB – Navigate), and student record system (Banner). Maintain updated student data, including documentation of all student
  • Participate in professional opportunities that provide awareness of best practices as related to student retention and
    success, including but not limited to diversity, equity, inclusion, and justice work.
  • Ability to work a flexible schedule is
    required.  Evenings and weekends may be necessary at times.

Supportive Duties:

  • Assists other staff members with
    phone/office coverage when needed.
  • Assist with campus and community programs and events.
  • Opportunities to be involved with
    committee work.


  • Minimum earned Bachelor’s degree in Education, Psychology,
    Sociology or related field.
  • Experience working with students in a college setting.
  • Proven strong communication and
    interpersonal skills to communicate effectively with students, staff, and faculty both verbally and in writing.
  • Previous experience
    working in an academic support setting preferred.
  • Excellent organizational, coordination, and time management
  • Ability to establish priorities, work independently, and proceed with objectives.
  • Solid experience in people
    management, community development, and training and coordinating large staff teams preferred.


It is the policy of Massachusetts College of Liberal Arts that all employees be vaccinated against COVID-19
before they begin employment. Proof of the COVID-19 vaccine, including booster, is required of all individuals hired by MCLA, to be verified
after an offer of employment has been made, and as part of the background check process. Prospective employees may submit a request for
exemption based on a religious and/or medical basis, to Human Resources.

Massachusetts College of Liberal Arts does not discriminate
on the basis of sex in any education program or activity that they operate, which extends to admission and employment at MCLA. MCLA is
required by Title IX of the Education Amendments of 1972 (“Title IX”) to not discriminate in such a manner. Inquiries about the application
of Title IX may be directed to each respective MCLA’s Title IX Coordinator, to the Assistant Secretary of the Department of Education Office
for Civil Rights, or both.

Christopher Hays

Interim Title IX Coordinator and Equal Opportunity Officer for

Phone: (413) 662-5597


Address: 375 Church Street, North Adams, MA 01247

U.S. Department of Education, Office for Civil Rights 

33 Arch Street, 9th
Floor Boston, MA 02119-1424 

Telephone: (617) 289-0111; FAX: (617) 289-0150; TDD (877) 521-2172 


Application Instructions:

This is a full-time,
12-month position in the APA bargaining unit.  Salary range is $40,000 – $46,000.  Deadline for applications is August 19, 2022.

Interested individuals must apply electronically by submitting a letter of interest, resume, and contact information for three
professional references by clicking the APPLY NOW button below.

Before applying for this position you need to submit your online resume. Click the button below to continue.

Before applying for this position you need to submit your online resume. Click the button below to continue.

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