Academic Advising Technician

  • Full Time
  • Part Time
  • Temporary
  • Anywhere
  • Full Time
  • Part Time
  • Temporary
  • Anywhere

Academic Advising Technician

Job ID: 315776
Location: Glendale Community College
Full/Part Time: Full Time

Hourly Rate
$13.00-$14.50 DOE

Not Eligible for Benefits
This is a part-time, temporary position not eligible for benefits.

Work Schedule
19.5 – 24 hours/week

Maricopa Summary
Are you looking for a place to work where you can make a real difference in the lives of over 200,000 college students every year?

Would you like to be part of an organization that adds $7.2 billion dollars to the economy and supports nearly 100,000 jobs in the fastest growing county in the United States?

Whether you’re teaching, working, or learning Make It Happen At Maricopa County Community Colleges!

About Us

What’s Currently Happening at Maricopa

  • Many of our campuses have received grant awards through the National Science Foundation to improve undergraduate STEM Education: Hispanic-Serving institutions program (HSI Program).
  • Commitment to diversity, inclusion, equity and employee groups to create an environment of shared governance
  • One of the largest community college systems in the country
  • 2020 Healthy Arizona Worksites Program recipient
  • Named 19th Best Employer for Women by Forbes
  • 2019 No. 42 in Arizona’s Best Employers

Job Summary
Academic Advising Technicians are part of the Advising Pre-Screening Team, responsible for students intake and triage. The prescreening team monitors intake queues, including in-person, phone, online, and email; assists students with scheduling appointments with advisors; assists students with general questions, and engages in outreach efforts.

Additional Information
In order to qualify for a Federal Work-Study (FWS) job, a FAFSA (Free Application for Federal Student Aid) must be on file for the current award year and have eligible financial needs based on the college requirements. Please <a data-saferedirecturl="” href=”” target=”_blank”>contact the Office of Financial Aid for more information prior to applying to a Federal Work-Study job.

Essential Functions
85% – Provides support for Academic Advisement at Pre-Screening Desk including placement in virtual queues (QLess,) scheduling student appointments with appropriate Field of Interest Advisors, and providing referrals to appropriate departments based on Field of Interest and service needed; answers general questions and schedules appointments via phone and email; adheres to applicable policies and procedures; provides general information and assistance to students, parents, faculty and staff regarding advising services and processes; answers general questions regarding advising, financial aid, international, veterans and testing along with other student services functions

10% – Evaluates student needs and performs clerical and administrative office assistance; attends advisor training and/or other work related workshops to increase student support services skills; maintains communication with staff and student services departments

5% – Performs other related duties as assigned

Minimum Qualifications
High school diploma or GED

Desired Qualifications
A. One (1) or more years of experience working within an enrollment services office, such as advising, admissions, records and registration, financial aid, international students, or veterans

B. One (1) or more years of experience providing front-line customer service

How to Apply
Applicants are strongly encouraged to submit a cover letter that details how the applicant meets minimum qualifications. A cover letter may further highlight an applicant’s knowledge, skill and ability.

Please ensure your resume and cover letter provide the following items:

  • Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position.
  • Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, and name of employer for each position.
  • Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview.

Posting Close Date
Open until filled

EEO Information
Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.

Title IX
Title IX of the Education Amendments of 1972, states: “No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance.”

The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators.

Clery Act
The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act

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