Job Number: SA3782122
Job Description Summary
The Academic Advisor provides comprehensive academic advising (including
general education, graduation requirements, degree plans and university policy and procedure) to undergraduate students. Provide specialized
advisement to students on academic probation. Maintain detailed and accurate advising notes.
Collaborate with other student services
offices and faculty to develop new advising programs, workshops and resources for students. Develop and maintain collaborative relationships
with department chairs and program advisors. Assist in developing and giving presentations to students at campus-wide advising events
including New Student Orientation. Perform other duties as assigned.
- Serve as primary
advisor for a caseload of undergraduate students.
- Provide comprehensive advising including: general education; degree planning;
major and minor exploration/selection; university policy and procedures.
- Maintain detailed and accurate advising
- Regularly review academic advancement of assigned students to ensure satisfactory progress.
- Serve as an advising
liaison to the School of Communication.
- Assess problems in underlying academic difficulties and refer students to appropriate
department for further support and counseling.
- Provide general advisement on a walk-in basis to undergraduate students (including
freshman and transfer students).
- Provide specialized advising to students on academic probation and work closely with them to
monitor academic progress for removing probationary status.
- Assist in the development of advising programs and
- Assist in developing and giving presentations to students at campus-wide advising events including New Student
- Perform other duties as assigned.
- Bachelor’s degree from an
- At least one to two years of professional work experience in career development, counseling or
- Excellent oral and written communication skills to explain complex academic policies and procedures to diverse
constituents, including students, faculty and staff.
- Knowledge of developmental advising theory and practice.
- Knowledge of
information systems related to student records and advising.
- Proven ability to interpret and apply academic policies and standards
governing student degree requirement, academic progress and probation.
- Strong analytical skills to gather data, analyze information,
arrive at sound conclusions and provide accurate recommendations and prepare documentations.
- Organizational skills to prioritize
workload and provide assistance to assigned students in a timely manner.
- Ability to work both independently and as a team
- Strong computer skills in the use of word processing, spreadsheet, email and internet applications, preferably of Microsoft
Office Suite software.
- Technical skills to learn and use department tools and enterprise systems.
- Proven ability to evaluate
student transcripts and/or records.
- Strong interpersonal skills to interact with diverse constituents and to provide high quality
support and customer service to students.
- Sensitivity to the needs of students from diverse backgrounds.
- Ability to
demonstrate tact and diplomacy and maintain a high level of confidentiality.
- Master’s degree in counseling, student development or related field.
- One to two years of direct
academic advising experience in a higher education setting
- Knowledge of Chapman University policies and procedures pertaining to the
duties of the position.
- Knowledge of online program evaluation resources, preferably of PeopleSoft’s Degree
Special Instructions to Applicants
Applicants for Staff and Administrator positions must be
currently authorized to work in the United States on a full-time basis. Chapman University does not sponsor applicants for Staff and
Administrator positions for work visas.
The offer of employment is contingent upon satisfactory completion and outcomes of a criminal
background screening, and returning to the Office of Human Resources a signed original acceptance of the Chapman University Agreement to