Academic Advisor

  • Full Time
  • Anywhere
  • Full Time
  • Anywhere
Job no:  493305
Work Type:  Staff

Categories:  Admissions and Recruiting

About ACU

is affiliated with the fellowship of the Church of Christ. All applicants must be professing Christians and willing to support the Christian
mission and purpose of Abilene Christian University while employed by the university.

Department: Wildcat Central:
Academic Advising and Career Services

Employee Class: Exempt Full-Time


The role of the Advisor is proactive and the process of advising requires the following
objectives to be met
to best serve assigned students:

A. Help students to define and develop realistic educational plans through schedule planning for
each semester and summer school, if appropriate. Each student should have an up-to-date academic schedule plan through to graduation.

B. Proactively contact and be available for students on a regular basis. Office hours should be clear and consistent. Advisors should
plan for extended hours during peak advising seasons.

C. Consult regularly with Faculty colleagues in order to have up-to-date
information on curriculum and degree plans. The information provided to students during advising interactions is expected to be accurate and
follow the academic policies set by faculty. Advisors should understand and provide rationale for institutional policies, procedures, and

D. Connect with incoming students during orientation and throughout the summer to assist students with the initial
adjustment to university academic life. Special sessions should be scheduled throughout the first academic year.

E. Meet at least
once each semester with students to:
a. Plan for the upcoming semester.
b. Review and revise long-range academic program schedules.
Advisors should assist students in planning a program that is consistent with their abilities and interests.
c. Review the progress
towards completing the proposed academic program.
d. Discuss grades, milestones, and success markers.
e. Discuss student wellbeing and

F. Initiate the process for all designated educational transactions (e.g., pre-registration/registration schedule,
drops/adds, withdrawals, change of major, waivers, graduation requirements, etc.)

G. Follow-up with students on any report of
potential barriers to student success. Examples could be, holds placed on student accounts, notice of poor midterm grades, notice of poor
class attendance, incomplete grades from previous semester(s), etc. Special attention should be paid to students who are most at risk of not

H. Maintain an up-to-date advising portfolio with a summary record of performance to date (grade reports, transcripts,
requirements completed, advising agreements, etc.)

I. Connect students to other institutional resources when necessary. (e.g.
faculty, tutoring, the Career Center, the Counselling Center, Wildcat Central, etc.)

Essential Duties

Advisors who
possess the following characteristics are most successful with students:

A. Interested in advising.

B. Demonstrates a
concerned and caring attitude toward advisees.

C. Exhibits effective interpersonal and communication skills.

D. Frequent
contact with advisees.

E. Intrusive behavior with advisees.

F. Knowledgeable of institutional regulations, policies,
offerings, and procedures.

G. Monitors students’ progress.

H. Uses appropriate information resources and refers when

I. Engages in developmental advising versus simply course scheduling.

Professional Development

Required Skills:

A. Detailed oriented and strong organizational skills.

B. Excellent communicator and
strong presentation skills.

C. Strong people skills with a clear understanding of how to provide excellent customer service.

D. Strong time management skills are needed to handle the multiple tasks required in successful student advising and project

Required Training Modules:

A. Training with Academic Departments in your advising cluster.

B. Software
training as needed.

C. Banner and Degree Works training as needed.

D. Slate training as needed.

E. Regular advising
team meetings to keep up-to-date on program and catalog changes.

F. Professional growth seminars or conferences for academic advising


A. Minimum of a Bachelor’s Degree, Master’s degree preferred.

B. Minimum of three
years of experience in higher education is preferred for candidates
without a Master’s degree.

C. High initiative, dependable, and

D. Strong communication and presentation skills.

E. Goal-oriented, high professionalism.

F. Strong
organizational skills.

Physical Demands

A. Strong voice to endure extended periods of communication.

B. Ability
to endure long periods of sitting, standing, and walking.

C. Ability to travel.

D. Handle stress well.


ACU does not unlawfully discriminate on the basis of race, color, age, sex, disability, genetic information, national
or ethnic origin in employment opportunities, in keeping with applicable state and federal law.

ACU is committed to maintaining a
safe and secure campus environment and protecting the university’s financial and physical assets.  Therefore, Abilene Christian University
conducts background checks on all candidates for employment in security sensitive positions.