Classification Title: ASP
Functional Title: Academic Advisor
Position Start Date: 07/25/2022
This position is classified as an Academic Support Professional (ASP) and is covered by the
Collective Bargaining Agreement. They are directly involved in academic advising of undergraduate students and advising activities. They
will monitor students’ academic records, assist with course selection, inform students about academic policies, make students aware of study
abroad programs, discuss transfer credit, articulate academic majors and career interests equivalencies, integrate, explain academic
standing (including Early Alert Warnings via GSUStar (Starfish), academic probation and suspension), discuss degree programs, (including
changing majors, graduate programs, and minors); explain degree audit, and graduation clearance. They will be housed in the Undergraduate
Academic Advising Center.
95% Provide primary advising from pre-admission to
graduation for undergraduate students in the the Criminal Justice, History, Political Science and Anthropology and Sociology, the
Communication, Media Studies, Gender and Sexuality Studies and Theatre and Performance Studies program. Communicate with students in person,
by phone, e-mail, GSU Star, or other forms of electronic communication to answer questions and requests for information. Document student
contact in GSU Star including results of advising appointments, responses and clearing for flags and student requests for assistance.
Maintaining availability for appointments for students in GSU Star. Inform new students about the requirement of the new virtual student
orientations. Assist with the development of the virtual orientations and advising website when requested to discuss program requirements
with newly admitted freshman and transfer students when requested. Review with new and continuing students the degree audit and provide them
with information regarding course sequencing. Determine student eligibility to register for various courses requiring prerequisites and
inform them of the proper sequence of courses. Place and release advising holds, review applications for transfer of college, change of
majors, SAP appeals, and process GI Bill Verification forms. Ensure that each graduating student’s file is updated, verify that all
requirements have been met, and process graduation applications accurately and timely. Communicate with students placed on academic
probation. Communicate via e-mail with students throughout the semester to information them of various university activities, deadlines, and
important information. Scholarships and tuition waivers are promoted through e-mail periodically each year. Consult with chairs regarding
schedule by providing the needed student data. Speak with current students about minor requirements and how they support the academic major.
Promote the programs by participating in either on-campus or off-campus recruitment activities when requested. Participate in regularly
scheduled meetings with the UAAC, appropriate college, division/department and program personnel. Review portal, website, and program
handbooks for accuracy, updates, and inform the Colleges and faculty of required changes.
5% Participate in university committees as
approved by the Director of the UAAC
- Bachelor’s degree required
- Ability to
establish effective working relationships with students, faculty, staff and other higher educational institutions
- Ability to work
collaboratively in a team environment with flexible hours
- Strong interpersonal skills
- Excellent oral and written
- Ability to accurately and efficiently use a variety of Microsoft office (word processing, spreadsheet and/or
database, PowerPoint) to create/produce letters, reports, flyers and other documents; ability to learn and successfully use new software
programs and ERP systems to fulfill job requirements.
- Experience working successfully with diverse populations; able to demonstrate
an understanding of, sensitivity to and appreciation for academic, ethnic, socio-economic, disability, age and gender diversity of students
and staff attending or working at GSU.
- Ability to multi-task, handle projects and prioritize based on program goals and
- Ability to work with little supervision, make decisions, and demonstrate good
- Strong oral and written communication skills
- Strong communication
- Ability to multi-task
- Visitors and telephone calls are courteously and professionally
received or referred. Good public relations exist with outside contacts.
- Use of technology productivity suites such as Microsoft
- Master’s degree or higher.
- One year experience in University-level
- Knowledge of Student Information Systems (Colleague or related product)
- Experience working with a variety
of students at diverse entry points into the University (e.g., Freshmen-Senior; traditional and non-traditional; adult
- Ability to help students with understanding pathways to complete graduate education.
Posting Number: FA0496P
Type of Search: External
Instructions to Applicants
Please attach a list of three professional references with current contact information.