Academic Advisor

  • Full Time
  • Anywhere
  • Full Time
  • Anywhere

General Description:

In support of new initiatives of Johns Hopkins University, the Krieger School of Arts & Sciences, Office of Academic Advising, is growing with the purpose of becoming a more relationship-based advising office. While working closely with a small caseload, Academic Advisors assist students holistically with academic planning, course registration, academic strategies, selecting majors and minors, and developing post-graduation plans. They troubleshoot academic problems, monitor academic progress and academic standing, and advise on policies and procedures. This position is currently hybrid requiring 3 days in the office and 2 days work from home. Academic Advisors report to the Assistant Dean for Academic Advising.

Key Responsibilities:

Academic Advising (80%)

  • Help students navigate their academic experience by assisting with proactive academic planning, creative problem solving, and connection to academic resources.
  • Work with students holistically to help them meet their personal and academic goals and to help find solutions for personal, social, financial, and academic probations.
  • Assist undergraduates with course registration, academic strategies, selecting majors and minors, and developing post-graduation plans.
  • With the purpose of facilitating student success and retention, track student progress by running

reports, analyzing student data, and communicating with students regarding registration, grades, and graduation.

  • View and manage early warning flags by providing outreach to students and communicating with faculty.
  • Troubleshoot problems with registration and refer students to support services to facilitate success.
  • Advise undergraduates on academic opportunities and requirements, policies and procedures.
  • Provide early interventions identifying and communicating with “at-risk” students identified by faculty in each academic term.
  • Meet with academic probation students and reinstated suspension students to conduct a self-assessment and academic success plan.
  • Monitor students’ academic progress to advise them of their academic standing.
  • Communicate to students the process and deadlines for graduation processing.
  • Create and maintain accurate academic records through the use of degree audit software and SIS, document student meetings and notes in the student information database.

Programming, Projects, & Collaboration (20%)

  • Conduct group advising sessions, advising workshops, and/or co-sponsor events with faculty and other support offices.
  • Work closely with key campus partners (Registrar, Life Design, Financial Aid, Student Life, Residential Life) to ensure that this role functions effectively in connecting advisees to campus resources.
  • Participate on Advising and KSAS working groups and committees.
  • Work on projects to continually improve the service of academic advising and the training and development of academic advisors.

Knowledge, Skills and Abilities:

  • Passion for working with highly talented, socially and culturally diverse student populations.
  • Knowledge of student development theory.
  • Ability to use appropriate judgment when dealing with sensitive issues.
  • Extensive knowledge and experiences managing holistic advising, assessment, academic and student affairs collaborations, diversity, identity, and inclusion.
  • Exceptional interpersonal, oral, public speaking, writing, and listening skills.
  • Excellent ability to work collaboratively with students, faculty members and staff at all levels.
  • Demonstrated capacity to work effectively with persons from diverse backgrounds and to foster sensitivity to diversity and an inclusive campus and community culture.
  • Proven ability to cultivate trust and credibility with colleagues and to build positive and effective relationships.
  • Proven track record of establishing strategic relationships to strengthen program and service delivery.

Minimum Qualifications

  • Master’s degree
  • Three years experience

  • Classified Title: Academic Advisor
    Role/Level/Range: ACRP/04/MD
    Starting Salary Range: Commensurate with experience
    Employee group: Full Time
    Schedule: M-F, 8:30 a.m. to 5 p.m.
    Exempt Status: Exempt
    Location: Hybrid/Homewood Campus
    Department name: Academic Advising
    Personnel area: School of Arts & Sciences

    The successful candidate(s) for this position will be subject to a pre-employment background check.

    The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

    Equal Opportunity Employer

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

    EEO is the Law
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    Accommodation Information

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    The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.

    The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

    Note: Job Postings are updated daily and remain online until filled.


    Personnel Area
    School of Arts & Sciences