Department: Bronco One Stop
Description of primary duties and responsibilities:
Primary Purpose of the
The Bronco One Stop is a centralized space for students to access common student services to strengthen
their ability to navigate Fayetteville State University. The goal of Bronco One Stop is to enhance the student experience with the
application process, academic records, financial aid, making payments, speaking with an advisor to register for classes, gaining assistance
with degree planning, receiving academic support, and navigating university resources.
Fayetteville State University
Advising Center’s mission is to promote student success by empowering students to achieve their academic and career aspirations. The
Advising Center delivers high-quality services by providing support with educational planning, course selection, resource awareness, and
Description of Work Continued:
Primary Purpose of the
The primary purpose of the position would be to provide academic advising to pre-nursing
Duties & Responsibilities include:
1. Serve as initial point of contact for
any prospective student interested in the nursing program.
2. Responsible for evaluation of transcripts for prospective
3. Serve as initial point of contact for any student who declares their major within the advisor’s
4. Respond to inquiries from prospective students and majors via email, phone, in- person, or campus
5. Assist students with the declaration of major process, including providing advice to those who are
unable to declare their major due to their GPA or other issues.
6. Process declarations of
major, enter the appropriate information into Banner, including the assignment of a faculty mentor.
transcripts, certifications, or other official forms identifying approved academic credit and evaluate the course equivalencies for the
university core curriculum and the degree program.
8. Develop an academic degree plan for each pre-nursing student which
provides a clear path to earning a degree.
9. Create and maintain appropriate records for each student which contains
all appropriate documents, recommendations, and follow-ups.
10. Provide on-going academic advising for each student in
the major, which includes:
a. Assisting the student with the selection of their courses each
b. Completing appropriate student paperwork, such as requests for course waivers/substitutions, course
overloads, permission to take courses at other institutions, course repeats, etc.
c. Monitoring the progress of majors
toward graduation and intervening with majors to encourage registration, appropriate course selection, use of available academic support and
other resources, timely application for graduation, etc.
d. Complete the process of clearing students for
11. Provide guidance to students experiencing academic difficulty or other problems
Create a success plan for each student in academic difficulty and monitor and document the progress of these
13. Act as a liaison between the departments and students, as well as other appropriate units within the
university, such as Admissions, the Registrar, Catalog Officer, etc.
14. Attend all department meetings to provide
information and support in the areas of academic advising, student concerns, and potential course scheduling, curriculum, or catalog
15. Provide updates on advising to appropriate units.
16. Provide reports on majors,
cohorts, and other advising or enrollment issues as requested.
17. Participate in programs designed to recruit and
retain students and majors, such as the Fall Preview, Spring Open House, Majors Fair, and New Student Orientation
Follow up with potential students and majors to encourage them to apply.
19. Develop departmental advising materials,
such as curriculum guides and newsletters, as needed.
Minimum Education and Experience Requirements:
An earned master’s degree from an accredited institution preferably in the degree program to which they are
Some work experience in higher education, preferably in academic advising, counseling admissions, enrollment management or
Knowledge skills and abilities:
- Requires the ability to use a personal computer to
complete duties and knowledge
of Microsoft Office products (WORD, PowerPoint, Excel), as
well as other related student management software.
- Must have excellent interpersonal and customer service skills; be able to
manage a wide variety of records, files, and reports.
- Must have personal and professional attributes to include
punctuality, diligence, commitment, integrity, teamwork, and confidentiality.
- Ability to serve students through virtual
advising, walk-in advising, workshops and other programming methods that best meet the needs of students.
- Ability to work
occasionally after 5:00pm and on weekends (especially during peak times).
Additional Information for
All new employees are required to have listed credentials/degrees verified prior to employment.
Transcripts should be provided for all earned degrees and/or the degree which is being used to satisfy credential/qualification
requirements. Transcript requests are the responsibility of the candidate.
position is subject to the successful completion of an employment background check. An employment background check includes a criminal
background check, employment verification, reference checks, license verification (if applicable), academic verification and credit history
check (if applicable).
Fayetteville State University is committed to equality of educational opportunity and employment and does not
discriminate against applicants, students, or employees based on race, color, national origin, religion, sex, gender identity, sexual
orientation, age, disability, genetic information or veteran status. Moreover, Fayetteville State University values diversity and actively
seeks to recruit talented students, faculty, and staff from diverse backgrounds.
Fayetteville State University is a VEVRAA Federal Contractor and seeks priority referrals of protected
veterans for our openings.