Academic Advisor (U21, Professional Services Specialist 3)

  • Full Time
  • Part Time
  • Anywhere
  • Full Time
  • Part Time
  • Anywhere


This is a full-time, AFT position, and days of work and hours are Monday through Friday, 8:30 a.m. to 4:30 pm. Occasional evening and weekend work may be required as job duties demand. Note: This position is in the “NL” category of employment (non-fixed workweek) An AFT- NL professional staff member or librarian who is required to work beyond 35 hours shall be compensated through compensatory time off. Compensatory time shall be earned for hours worked beyond the normal workweek, or on an employee’s regular day off, if requested and approved by their supervisor.


Mission: Ramapo College of New Jersey is New Jersey’s Public Liberal Arts College, dedicated to providing students a strong foundation for a lifetime of achievement. The College is committed to academic excellence through interdisciplinary and experiential learning, and international and intercultural understanding. Ramapo College emphasizes teaching and individual attention to all students. We promote diversity, inclusiveness, sustainability, student engagement, and community involvement.

Established in 1969, Ramapo College offers bachelor’s degrees in the arts, business, humanities, social sciences and the sciences, as well as in professional studies, which include business, elementary education, nursing and social work. The College also offers articulated programs, including dental, optometry, chiropractic and health professions, as well as visual arts therapy and law, with colleges and institutions in New Jersey and New York.

Undergraduate students may choose to concentrate their studies in one of five schools with more than 539 course offerings and more than 36 academic programs. Ramapo College boasts an average student/faculty ratio of 18:1 and an average class size of 23; affording students the opportunity to develop close ties to the College’s exceptional faculty. The College offers part-time graduate programs leading to degrees in Accounting, Business Administration, Educational Technology, Educational Leadership, Nursing, Social Work and Special Education.

EEO Statement:

Ramapo College is an Affirmative Action/Equal Employment Opportunity Employer. Ramapo has a long history of advocating, advising, and supporting diversity, equity, and inclusiveness. Examples can be found in its mission statement, values, strategic plan, degree and course offerings, community outreach programs, and numerous diversity-focused conferences, trainings, and programs. Ramapo’s commitment to diversity and inclusion is infused across all facets of the College; where the environment is welcoming, dedicated to social justice, respectful of freedom of expression, focused on educating and having an ongoing conversation regarding cultural competence and the benefits and importance of diversity.


Under the direction of the Associate Director, Academic Advisement, Academic Advisors are responsible for advisement caseload and the development and implementation of retention and outreach programs. The academic advisors also participate in new student orientation, new student programs and other student success initiatives.


  • Maintain Caseload of students (first-year, designated populations, first semester transfers and all undeclared students) as assigned by the Associate Director/Assistant Vice President of Student Success providing them with accurate and timely academic advisement that includes: General Education, school core, major/minor requirements and academic policies
  • Advise students on a walk-in basis related to college policies and curriculum and student needs. Assist students with understanding College policies and procedures;
  • Work closely with the Peer Advisors to ensure that the front office information regarding advisement, college policies and practices are known and communicated clearly to faculty, staff and students.
  • Participate in the development and distribution of the Appreciative Advisement Survey and/or survey of advising services to First-year Advisees and other students served by the Center for Student Success.
  • Participate on committees as determined with supervisor;
  • Learn and actively use designated technology to set-up appointments, take notes, outreach and generate reports;
  • Participate in new student orientation program for first-year/transfers/readmits and their families;
  • Deliver retention services/meetings/programs/strategies for students identified as academically at-risk;
  • Keep abreast of and communicate policies and procedures of Student Success, the College Catalog and the College, which include changes in curriculum, academic requirements, and exceptions to the requirements;
  • Serve as a liaison to the school/programs as appointed by the Associate Director/Assistant Vice President of Student Success
  • Counsel students who do not meet academic standards of the College and readmit/reinstate students who do not meet the minimum 2.0 GPA.
  • Work collaboratively with colleagues across campus to ensure that the needs of assigned students are known and addressed;
  • Communicate academic policies and procedures to students and the campus community;
  • Attend and participate in Academic Advisement, Student Success and Enrollment Management /Student Affairs trainings and/or meetings;
  • Develop additional advisement literature, forms, or materials as needed;
  • Stay abreast of current trends and issues with academic advisement and be involved with professional associations and participate in professional development activities;
  • Participate in College-wide events, such as Commencement, Opening Convocation, Founders’ Day and others;
  • Other duties as assigned.



Graduation from an accredited college with a Master’s degree in a field related to the position as determined by the appointing authority.


Two years professional experience in an institution of higher education, education, or other field that is directly related to the functions of the position to be filled or equivalency as determined by the appointing authority.