Academic Coach

  • Full Time
  • Internship
  • Part Time
  • Temporary
  • Anywhere
  • Full Time
  • Internship
  • Part Time
  • Temporary
  • Anywhere




DEPARTMENT: Svc/Students with Disabilities

SALARY: $52,000.00 – $57,200.00

How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.


Department Summary

Student Accessibility and Accommodation Services (SAAS) is a student-centered unit within the Division of Student Life whose work is guided by best-practice standards and interventions utilizing a multidimensional model of student well-being.  SAAS oversees three key resources; Services for Students with Disabilities (SSD), Adaptive Sports and Fitness (ASF), & Testing Accommodation Centers, and is committed to inclusion, diversity, equity and accessibility by providing support services, advocacy and academic accommodations to students with disabilities.  SAAS  is strongly committed to outreach services to the academic community at large, and promoting awareness of disability issues and providing support for equal access for all students. SAAS is a partner to students, faculty and staff in the pursuit of developing leaders and citizens who will challenge the present and enrich the future.

Job Summary

Academic Support Programming (ASP) initiatives are designed to support the academic experience of students connected with SAAS. Academic coaching, study sessions, workshops, and other educational  and  career development activities are focused on student development, specifically building and strengthening executive functioning skills and learning strategies as well as providing support to decrease academic, and other, stress in a rigorous educational setting. ASP seeks to initiate community building among students and serves as an opportunity to elevate their engagement, self efficacy, motivation and academic performance and preparation for post graduation plans. The Academic Coach, in partnership with colleagues, supports the mission of ASP through leading facets of the program; like, providing direct supervision for ASP student staff, managing the support programming, providing development and training for the ASP team, providing ongoing support services for students in identifying strengths, creating healthy habits for academic performance, greater self-efficacy, improving executive functioning skills, navigating campus career resources, and coordinating equal access through technology and auxiliary services. This role works collaboratively across campus with faculty, staff, students and other stakeholders in the surrounding community to enhance access, equity, and inclusion for all students.


Program Support and Development (40%)

  • Develop new and enhance current processes to ensure the most effective and efficient way to provide disability access and support through technology and services and program evaluation for ASP and other educational activities
  • Identifies ways (including, but not limited to, assistive technology) to provide equal access with substantially equivalent ease of use in the most cost-effective manner
  • Support SSD leadership with maintaining fiscal responsibility for technology and auxiliary aids/service and lead academic support programming including budgets
  • Lead the academic coaching requests and matching processes by assigning students to coaches. Integrate career-related referrals into the process to ensure students more actively leverage existing resources
  • Maintain collaborative relationships with campus partners, faculty and community members that support student learning and manage ASP student communications
  • Manage the hiring and performance review processes for Academic Support Program (ASP) peer mentors
  • Provide career resource training of peer mentors to promote peer-to-peer learning and advancing students’ successful post-graduation outcomes
  • Supervise ASP temp staff including undergraduate and graduate students
  • Provide on-going training and development for the ASP team
  • Responsible for providing guidance and support for the Academic Support Program to other SSD staff
  • Participate in decision making with regard to relevant educational activities as well as the awarding and distribution of applicable funding to eligible students registered with the SSD Office (e.g partnering with the Ann Arbor Community Foundation for annual Burt Black Memorial Scholarship)

Advising/Coaching (40%)

  • Provide individual, group academic and select career coaching sessions to undergraduate and graduate students 
  • Assist students in identifying, developing and implementing learning strategies and academic skills to meet goals
  • Assess student learning and study strategies and create a personalized plan for each student that strengthens self-efficacy
  • Encourage students to set career goals that align with their academic goals, and include strategies for making career progress in students’ personalized plans
  • Refer students to appropriate academic supports and resources
  • Collaborate with other SSD staff, campus and community partners to provide access to resources and support students’ academic performance
  • Provide workshop sessions in areas such as alternative learning strategies, time management, reading strategies, note taking, motivation, stress management, test taking, maximizing campus career resources/ platforms, developing job/internship search tools, graduate school materials and campus navigation 
  • Serve as staff advisor for SAAS affiliated sponsored student organizations, such as Disability Advocacy Coalition of Health Professions, MedLaunch, University of Michigan Adapted Athletics. Encourage the leadership of the sponsored student organizations to access University Career Center (UCC) resources in an effort to create greater awareness of career opportunities

Professional Development (5%)

  • Maintain membership and leadership positions in professional organizations related to disability services, postsecondary learning, higher education, assistive technology, and best practices in service delivery (e.g MI-AHEAD)
  • Attend local and national conferences to ensure that SSD maintains its position as a premier service provider

Counsel Students, Parents, Faculty and Staff (5%)

  • Share information related to the transition from K-12 to postsecondary education, disability law, and FERPA
  • Find and make referrals to appropriate resources both on campus and in the community
  • Promote self-advocacy and effective interpersonal communications among constituents. Work with students on the transferability of their skills that may be valued in new settings upon graduation
  • Direct efforts to develop a resource network (including career resources) and educational opportunities for faculty and other campus partners

Advocacy (5%)

  • Exercise professional judgment and specialized knowledge to support the advocacy for students with disabilities
  • Develop, coordinate, and facilitate programming and services that support advocacy; work with the University Career Center (UCC) to develop workshops for employing organizations to deepen their commitment to inclusive workplaces/graduate schools
  • Collaboratively work to establish and update University policies and procedures regarding qualification for accommodation services

Outreach/Service (5%)

  • Create and deliver learning opportunities to promote awareness and inclusion of disability culture in post secondary preparation
  • Communicate information on best practices in postsecondary learning strategies and specific disabilities through publications, presentations and workshops
  • Provide potential students and parents with appropriate information and resources related to postsecondary access, learning strategies, and campus navigation
  • Exercise professional judgment to refer and respond to inquiries and requests covering a wide variety of questions 

Required Qualifications*

  • Master’s degree in counseling, psychology, special education, rehabilitation, higher education administration, social work or related field
  • At least 2 years’ experience working in an academic support or learning assistance postsecondary education environment and/or teaching study skills
  • Knowledge of disability law, i.e., IDEA, Section 504 of the Rehabilitation Act of 1973, ADA-AA

Desired Qualifications*

  • 5 years experience working in an academic support or learning assistance postsecondary education environment and/or teaching study skills; experience working with students with disabilities, and program development
  • Supervisory experience
  • Experience with career development topics or workforce development issues
  • Knowledge of Assistive Technology resources (e.g. Read & Write, JAWS, Glean, SmartPens, etc.). 
  • Have, or be eligible to earn, Academic Coaching certification through the International Coach Federation (ICF) or other professional coach-training program accredited by ICF. CliftonStrengths (career assessment). Certification through the Professional Association of ADHD Coaches (PAAC) is recommended

Additional Information

Work Schedule:

  • Monday through Friday, 100% (exempt) appointment.
  • Hybrid (in-person/remote) work environment based on institutional policies and needs of the office.

Position Criteria:

  • Ability to prioritize and manage multiple tasks.
  • Ability to handle confidential information.
  • Ability to work effectively with a diverse group of students, faculty and staff.
  • Excellent communication and interpersonal skills.
  • Ability to work as a member of a team.
  • Ability to handle pressure and multitask
  • Word processing skills and familiarity with MS Office Suite and Google products

Financial/Budgetary Responsibility

Determined by SAAS leadership for program specific events.

Working conditions

The University of Michigan is committed to providing reasonable accommodations to ensure equitable access to the workplace environment.

Direct reports

Direct supervision of approximately 5-10 graduate and undergraduate student staff as appropriate.

This role may have reporting obligations under Title IX and Clery.

Salary may vary depending on qualifications, experience, and education of the selected candidate.

Authorization to work in the U.S. is a precondition of employment and applicants for this position will not be sponsored for work visas. 


Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.

U-M COVID-19 Vaccination Policy

COVID-19 vaccinations, including boosters when eligible, are required for all University of Michigan students, faculty and staff across all campuses, including Michigan Medicine.  This includes those working remotely.   More information on this new policy is available on the Campus Blueprint website or the UM-Dearborn and UM-Flint websites.

Job Detail

Job Opening ID


Working Title

Academic Coach

Job Title

Disability Services Coord

Work Location

Ann Arbor Campus

Ann Arbor, MI

Full/Part Time




FLSA Status


Organizational Group

Dsa Central Administ


Svc/Students with Disabilities

Posting Begin/End Date

7/29/2022 – 8/05/2022


$52,000.00 – $57,200.00

Career Interest

Human Resources

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