Academic Counselor, Success Scholars Program

  • Full Time
  • Part Time
  • Anywhere
  • Full Time
  • Part Time
  • Anywhere

Academic Counselor, Success Scholars Program

About Massasoit Community College:

We at Massasoit Community College pride ourselves in our tradition of excellence and in our historic mission of accepting all who desire to learn. Massasoit currently offers 41 associate degree programs in arts, sciences, and applied sciences and 24 certificates. The College also offers non-credit workforce development certificates; corporate training courses; adult basic education; personal enrichment classes; and Early College programs for high school students.

Students of color make up roughly half of all students enrolled and more than half of all Massasoit students are first generation to attend college. More than 900 students graduate from Massasoit with an associate degree or certificate each year.

Brockton, Massachusetts, home of Massasoit’s largest campus, prides itself on its diversity of cultures and is home to approximately 95,000 residents. In addition, the college has a campus in Canton, a satellite location in Middleborough, and annually serves students from more than 35 cities and towns in Southeastern Massachusetts. Massasoit is one of the largest community colleges in the state.

Massasoit Community College is an affirmative action / equal opportunity employer who is committed to increasing diversity across all levels of the college. Candidates who believe they can contribute to this value are strongly encouraged to apply.

Job Description:

Massasoit’s SUCCESS Scholars Program supports the college’s new and transfer-in, matriculated part-time students with the goal of improving retention, transfer, and graduation rates participants through holistic, wraparound student support services. Services include case-managed academic and career advising, peer coaching, and an ongoing student-led Participatory Action Research (PAR) project. Program activities include opportunities for students to develop their academic and leadership skills, financial literacy, career interests, and more. The program collaborates closely with Massasoit’s PAR Coordinator. The program utilizes a web-based early-alert system to track student progress and record advising and other program interactions. The program is part of Massasoit’s extant Student Success Team.

The Academic Counselor holistically supports and guides program participants through their experiences at the college. This position is responsible for researching and implementing best advising practices; collecting and analyzing student success data; program reporting; planning, leading and evaluating individual and group advising, career or transfer events and enrichment activities to ensure every program participant is provided with individualized support and with proactive career, academic, and transfer counseling. The Academic Counselor will collaborate with other advising programs and offices.

Responsibilities and Duties:

  • Conducts academic and career advising, career assessments, and transfer advising; provides information regarding degree and transfer requirements; and monitors academic progress of Success Scholars students;
  • Screens, interviews, evaluates, and processes incoming Success Scholars students;
  • Works with students to develop academic plans of study and advises students on their academic plan, course selection/sequencing, curriculum/concentration selection and changes, and transition issues;
  • Assists students in registering, adding, or withdrawing from courses;
  • Assists students in obtaining developmental and tutorial assistance;
  • Assigns academic advisors and notifies students/faculty of advisor assignments;
  • Participates in new student orientations;
  • Coordinates activities with other programs and refers students to other services as appropriate;
  • Attends meetings/events, serves on committees, and makes presentations;
  • Conducts academic informational sessions and workshops, including leadership, social, and educational programming;
  • Collects, organizes, and disseminates statistical data and maintains and updates student files in accordance with Success Grant reporting requirements;
  • Maintains professional knowledge in applicable areas, researches new trends, and advances in the profession;
  • Establishes and maintains working relationships with college faculty and staff;
  • Coordinates and supervises transfer, cultural trips, and information sessions, including but not limited to campus tours, information session, and transcript review sessions;
  • Focuses on the Commonwealth’s Equity Agenda by applying related best practices throughout all job functions;
  • Performs other duties as assigned.


  • Master’s degree in Education, Counseling, Psychology or closely related field; with three (3) years experience and/or training involving college admissions, academic advisement, career development, or program/project management; or an equivalent combination of education, training, and experience.

Preferred Qualifications:

  • Demonstrated experience working with diverse student populations;
  • Demonstrated commitment to equity and inclusion;
  • Demonstrated experience analyzing, interpreting, and utilizing data;
  • Demonstrated experience building collaborative relationships;
  • Demonstrated experience with EAB Navigate/GradesFirst platforms;
  • Strong communication skills.

Applicants who do not meet the qualifications as stated above are encouraged to put in writing precisely how their background and experience have prepared them with the equivalent combination of education, training and experience required for the responsibilities of this position.

COVID VACCINATION REQUIREMENT: Candidates for employment should be aware that all Community College students, faculty, and staff are required to be fully vaccinated. Accordingly, initial employment is dependent upon receipt and verification of full vaccination status records; details of how to fulfill vaccine record verification requirements will be provided during the hire and onboarding process.

Additional Information:

Position Status: Full-time benefitted Massachusetts Community College Council (MCCC) union position of Academic Counselor. For classification specification details please follow this link:

This position is subject to grant-funding (SUCCESS Grant) and is currently funded through June 30, 2023.

Number of Openings: Multiple

Hours: 37.5 hours a week

Salary: $58,319 – $67,081 annually, Grade 5. Salary is commensurate with education, experience and based on the MCCC Classification Study.

Worksite: Assignments will include all Massasoit sites.

Deadline to Apply: August 9, 2022

Application Instructions:

A cover letter and resume are required, please apply online. Resumes will NOT be considered without an accompanying cover letter.

Please Note: Faxed, emailed, or mailed in resumes and/or materials will NOT be accepted. Due to the high volume of applications we receive, we are unable to provide individual feedback on application statuses. Please refrain from contacting the hiring manager and/or hiring department via phone, email, fax, mail, third person party or vendor and in person. Failure to comply, may result in application withdrawal.

Massasoit Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran status, genetic information, gender identity or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation or sexual violence shall be referred to the Title IX and Compliance Officer, Amee Synnott, 508-588-9100, x1304, Brockton Campus, Administration Building, Room 219,, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education’s Office for Civil Rights.

To apply, visit