Academic Program Manager

  • Full Time
  • Part Time
  • Temporary
  • Anywhere
  • Full Time
  • Part Time
  • Temporary
  • Anywhere





SALARY: $53,120.00 – $66,000.00

How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this job.  
Please upload your cover letter/resume in a .pdf format in order to assure the document formatting is maintained.


The Department of Sociology at the University of Michigan is one of the premier sociology departments in the world and the Academic Program Manager serves as a senior member of our leadership team.  The Academic Program Manager acts as a strategic partner to the Sociology Chief Administrator to manage and administer the academic processes for the department.  The Academic Program Manager supervises three professional staff members: the Undergraduate Program Coordinator & Major/Minor Advisor; the Graduate Program Assistant; and the Main Office Program Assistant.   They assure that the department has established processes and procedures to support the academic and programmatic mission.  They partner with the faculty and staff leadership to be sure that needs are being met.    The primary person responsible for graduate student financial support data, processing fellowship/GSI awards, and monitors the multi-year financial support packages.  An enthusiastic, welcoming, and cheerful personality is critical.  We are a diverse intellectual community dedicated to excellence through research and teaching; learn more about the department at

Mission Statement

The mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future.



  • supervise three student services professionals (Graduate Program Assistant, Undergraduate Program Coordinator/Major Advisor, and the Main Office Program Assistant.  
  • set performance standards and expectations, facilitate regular staff meetings, work planning, goal setting, and professional development opportunities for the team and individuals.  
  • provide end of the year feedback to the staff and collaborate with Chief Administrator to make salary recommendations.   
  • when there are open positions, conduct effect search to find quality replacements.   
  • if needed, initiate corrective discipline and performance improvement plans.  
  • approve staff schedules, timesheets, monitor vacation & sick time usage.  
  • strategize with Chief Administrator regarding on-site staffing plans
  • if needed, re-allocate duties of staff to better leverage skills, interest, and program needs. 


  • develop and maintain campus-leading student services support and programming for the Department of Sociology.  
  • act as strategic partner to the sociology faculty leadership and Chief Administrator to assure that the unit’s academic programs/support reflect their objectives.  
  • creatively develop new opportunities to enrich the experiences of the graduate and undergraduate students.
  • participate in LSA/Rackham/Campus student affairs organizations to continue to assure that the sociology processes and policies are benchmarked to meet and/or exceed the campus’s best practices.
  • administer sociology graduate workshop program.  Monitor/compensate faculty/graduate student facilitators, activity reports, and assure compliance with departmental expectations.  Manage Canvas page access for facilitators.
  • monitor graduate students’ progress and academic milestones and students’ progress toward degree requirements (including those students in joint degree programs).  Audit progress to degree and authorize candidacy paperwork and degree certification.
  • advise and support students needing to take a leave of absence from their graduate programs.  Provide aid in terms to processing the leave and accessing resources.


  • plan and facilitate monthly A-Team (curriculum committee) agendas to strategize the department’s curricular offerings and needs.
  • manage the sociology teaching bank, monitoring faculty’s teaching effort, course releases, and assuring that faculty are meeting the department’s service teaching expectations.  Strategize & forecast current & future teaching plans to assure faculty are in program compliance.  
  • Make recommendations to Chair and Chief Administrator regarding curricular needs and how it may inform future hiring (both tenure-track faculty & lecturers)
  • Coordinate with HR and the sociology EA, revised appointment letters for lecturer appointment shifts & summer teaching.


  • manage the current graduate funding budget, as well as future year projections in order to recommend target class size.  With Chief Administrator and Business Office, monitors the graduate program financial accounts
  • using financial planning documents, determine target incoming cohort size; strategize with Associate Graduate Director to develop an admissions strategy to meet that target.
  • track student funding packages (across sources); prepare initial financial aid award letters for incoming students as part of the admissions process; issue updated financial aid award letters throughout the students’ career, as needed.
  • coordinate funding nominations for incoming students (Rackham RMF, PSC training grants, FLAS awards
  • administer student financial aid award processes (including undergraduate awards)
  • advise students regarding fellowship and salary paycheck questions; troubleshoot benefits issues


  • partner with Graduate Director, Undergraduate Coordinator, and Chief Administrator to determine GSI assignments and appointment levels; process GSI appointment and offer letters
  • ensure compliance with GEO contract and LSA ten-term rule
  • allocate graders for classes, work with faculty & LSAHR on hiring
  • coordinate spring/summer course approval and instructor hiring process.  Facilitate review and approval process for special topics courses taught by graduate students.
  • manage GSI leaves, facilitate instructional substitutes (lecturer & GSIs)


  • back up to Graduate Program Assistant, Undergraduate Program Coordinator, and Main Office Program Coordinator

Required Qualifications*

The successful candidate will have experience working in a higher education setting.  Reasonable knowledge of University policies, rules, and administrative procedures relating to student affairs is necessary.  This position requires an extremely high level of organizational skills and high degree of confidentiality.  Outstanding interpersonal as well as communication skills (written and verbal) are required.   
The successful candidate will have the ability to work effectively and sensitively with a diverse group of students, faculty and staff and to handle sensitive and confidential materials and situations. We require a high level of proficiency with information technology applications including spreadsheets, word processing, and web management. We require a demonstrated high level of critical thinking, problem solving, and decision-making. The successful candidate must be a self-starter; have excellent organizational skills; be able to set priorities and handle multiple assignments and deadlines; learn quickly and stay calm in the face of concurrent tasks; and display excellent judgment while operating in a flexible and highly professional manner. The Sociology Department depends on our staff to work successfully in a team environment as well as work independently with minimal supervision. A high degree of attention to detail and accuracy is a must. We are looking for someone who shows initiative; the desire to identify opportunities for changes to processes, procedures, and duties; and a willingness to assume additional responsibilities. Requirements for this position will require the successful candidate to plan and implement programs and to make presentations; so comfort and experience with public speaking is necessary.  Lastly, the successful candidate will be required to occasionally flex their hours to attend evening and weekend events.
A successful candidate will be proactive in all aspects of the position, be imaginative and think outside the box.  At least 5 years of administrative support to an upper-level manager/executive is desired, preferably in an academic setting.  An associate degree is required.  High level of MS Word proficiency with working knowledge of Excel.  

Desired Qualifications*

A Bachelor’s Degree strongly desired.  Master’s Degree in higher education, college student personnel administration, counseling, education, sociology or another related discipline (or coursework towards a related program) is strongly desired.   Experience with any of the University’s student services modules of M-Pathways. Experience working with collaborative file sharing.  Experience with AEM website management.  

Additional Information

As per current LSA modality, this is a hybrid position, although current remote work arrangements are still evolving.   After the orientation period is complete (estimated to be 6 weeks for current UM employees, 3 months for external hires), this candidate may be allowed to work from home two days a week, with the knowledge that some flexibility may be needed to accommodate event schedules.
The target salary range for this position is $53,120-$66,000 full-time rate.  The actual salary offered may be higher based on the qualifications and experience of the selected candidate.  

As one of the world’s great liberal arts colleges, LSA pushes the boundaries of what is understood about the human experience and the natural world, and we foster the next generation of rigorous and empathetic thinkers, creators, and contributors to the state of Michigan, the nation, and the world.

To learn more about diversity, equity, and inclusion in LSA, please visit

To learn more about LSA’s Mission, Vision and Values, please visit

Background Screening

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks.  Background checks are performed in compliance with the Fair Credit Reporting Act.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.

U-M COVID-19 Vaccination Policy

COVID-19 vaccinations, including boosters when eligible, are required for all University of Michigan students, faculty and staff across all campuses, including Michigan Medicine.  This includes those working remotely.   More information on this new policy is available on the Campus Blueprint website or the UM-Dearborn and UM-Flint websites.

Job Detail

Job Opening ID


Working Title

Academic Program Manager

Job Title

Academic Program Manager

Work Location

Ann Arbor Campus

Ann Arbor, MI

Full/Part Time




FLSA Status


Organizational Group

College Of Lsa


LSA Sociology

Posting Begin/End Date

8/04/2022 – 8/18/2022


$53,120.00 – $66,000.00

Career Interest

Academic & Student Services

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