Salary: See Position Description
Location: Westminster Campus – Westminster, CO
Job Type: Administrator/Professional-Technical Full-Time
Division: Student Affairs
Job Number: 202300504
Who We Are
We are the largest community college in Colorado, enrolling close to 28,000 credit students annually in a diverse service area with broad cultural and recreational activities. We were one of 30 colleges in the initial American Association of Community Colleges Pathways Project, recently selected as a “Most Promising Place to Work” in Diverse Magazine, and profiled as one of six top community colleges for transfer student success in a recent Aspen Institute publication. Our online learning program has twice been listed recently as one of the top 10 community college online programs in the country.
We have strong commitments to student success and to inclusion, equity, and diversity. We are actively seeking to hire a workforce that matches our student community. We are an emerging Hispanic Serving Institution and expect to reach HSI status by 2024 or 2025.
We have worked hard to create a culture of collaboration, innovation, and pride and seek people who share those values and our commitments to student success and equity.
Who You Are
FRCC is looking for someone to join a forward thinking, equity minded, hard-working, and dynamic team! The Pathways Advisor position supports student success, which is the number one priority of FRCC, by building relationships with students, faculty, and staff to help our students reach and complete their goals. The Pathways Advisor provides academic advising and coaching to a caseload of students by proactively reaching out to students, and providing holistic, timely advising within specific Career and Academic Communities (CACs). Pathways Advisors establish partnerships with faculty within their CAC to enhance the student experience. They embrace case-management as a start to finish process that connects students to their purpose and plan on a continual basis. This position requires some travel between the three campuses for team and department meetings, and reports to the Pathways Advising and Career Center at the Larimer Campus. This is a great opportunity for someone who wants to serve a diverse group of students and has a desire to make a positive impact on student lives.
This is an on-campus position with an opportunity for remote work. You need to be a Colorado resident on your first day of employment.
SALARY: $48,000 annually
SELECTION PROCESS: Position will remain open until filled with a priority deadline of August 7, 2022. This posting may be used to fill multiple or similar roles.
Preliminary screening will be made on the basis of completed application package submitted by candidate. In your application please include a resume and cover letter that specifically addresses how your background and experience align with requirements, qualification and responsibilities of the Pathways Advisor.
At FRCC, masks are optional, but we allow individual staff and faculty to request students and colleagues wear masks in offices or in class.
Provides proactive Academic Advising to students within assigned Career and Academic Communities (CAC).
- Proactively reaches out to students and meets with students to provide holistic & timely advising, leveraging all available tools to report, monitor, track, document student notes, and communicate with students. Meets with students in person, by phone, and videoconference.
- Continually monitors evolving educational and career needs of assigned caseload of students.
- Assists students in building and navigating their academic plans through graduation, providing transfer information, and making campus and community referrals as needed.
- Identifies key risk and success factors that may indicate a need for extra support such as GPA, suspension, probation, Early Alert, First Generation.
- Engages in basic career planning conversations with students, including helping students match their career interests to courses/programs of study, making referrals to Career Services as needed.
Develops effective working relationships with FRCC faculty, staff and transfer liaisons at common transfer institutions for FRCC students.
- Collaborates with CAC faculty liaisons within academic departments.
- Attends CAC related department meetings, and other events and activities that promote and build CAC communities.
- Connects with transfer institutions for assigned CACs, remaining updated on degree information within assigned CAC.
- Serves on department, campus, and college-wide committees as assigned.
Maintains knowledge of the curricula for FRCC degrees, certificates, courses and issues relevant to transferring to Colorado four-year institutions. Maintains current knowledge of FRCC policies and procedures for admissions, enrollment, and completing a program of study. Develops and keeps up-to-date resources that enhance the student experience.
- Relationship Building: Develops, grows, and maintains relationships with students, faculty, staff, the FRCC community, and our non-FRCC partners.
- Critical Thinking: Confident in using professional judgement when dealing with complex student issues. Generates and implements new ideas and is solution oriented.
- Self-motivated: Takes initiative to engage and manage caseload using all available tools, prioritizes workload, ability to problem solve independently and as part of a team.
- Technology: Uses available technologies to proactively advise students.
- Customer Service: Provides timely and exceptional customer service to a diverse group of students and staff by phone, email and in person.
- Equity, Diversity, and Inclusion: Works with individuals and groups with diverse backgrounds and experiences. Develops resources and supports for students to ensure that they have a sense of belonging. Committed to serving diverse learners during their educational journey to support them in achieving their personal and academic goals.
- Communication (written, verbal, interpersonal): Communicates well across all channels to welcome, inform, guide, and engage in helpful and productive dialogue.
- Accountability: Accountable for being ready to work with students during designated work times. Takes responsibility for initiating conversations with students and following up on tasks. Performs daily work assignments with minimal supervision.
Required Education/Training & Work Experience:
- Bachelor’s degree
- Experience engaging students, clients and/or customers in a helping role.
- Demonstrated ability to communicate effectively both verbally and in writing.
- Demonstrated interpersonal skills, with ability to establish and maintain effective working relationships.
- Experience working effectively on a team.
- Experience working with a diverse population.
- Proficiency learning and utilizing technology such as Microsoft Suite, Banner, and EAB Navigate.
Welcoming. Respectful. Inclusive. Together, we are FRCC.