Located in the scenic Puget Sound area with Mount Rainier in the
distance, Tacoma is the third largest city in Washington State with a thriving and diverse community of over 200,000 residents. Tacoma
Community College (TCC) was built on the ancestral territory of Coast Salish peoples, specifically the Puyallup. The 1854 Medicine Creek
Treaty forcibly removed them to the Puyallup Reservation to make way for settlers; we recognize the privilege of utilizing this land has
come at great cost. We honor the resilience of the Puyallup people, who still live here, defend their rights, and contribute greatly to the
well-being of this community. Our institution aims to increase partnerships and community ties with the local indigenous populations. TCC
is committed to increasing Native visibility by developing more culturally responsive curriculum.
Moreover, TCC stands in
solidarity with Black Lives Matter and the Black community by further strengthening collaboration with the Black Student Union as well as
community entities such as the Tacoma-Pierce County Black Collective, the Tacoma Urban League, and local black-owned businesses. We are
committed to infusing and incorporating more educational content focused on the lives and experiences of the Black community into our
curriculum. We are examining and revising our policies and practices with the stated goal of becoming an anti-racist institution.
TCC is committed to developing and sustaining a vibrant educational environment where all students can thrive by providing
educational opportunities such as learning communities, honors programming, undergraduate student research, bachelor of applied science
degrees, and study abroad. TCC is committed to student success, and promotes innovation to help students. Designated a Military Friendly
College, TCC is proud to serve Pierce County’s military community. In fall 2018, the college opened a food pantry on campus to support
students experiencing food insecurity and was recognized by the Harvard Kennedy School for its College Housing Assistance Program, a
community partnership that helps students access affordable housing.
Advisor works directly with students at Tacoma Community College to provide academic advising, initial career planning, and retention
services designed to keep students enrolled in college and help them achieve their educational goals.
Under the direction of the
Director of Academic Advising, the Academic Advisor works within the College’s advising center to assist all student populations with
program exploration and selection, guides students on course selection, monitors progress towards the fulfillment of academic goals and
requirements, creates individualized student graduation plans, and assists students with registering for classes. Advisors also provide
information related to tuition and fees, financial aid, and appropriate academic course placement to ensure students have a successful start
to their academic journey. Academic Advisors provide guidance toward determining a student’s academic interests and objectives while aiding
them to develop long-range academic and career plans.
- Provide proactive mandatory and intrusive advising with new and enrolled
students regarding academic and technical programs, admission procedures, degree requirements and transfer requirements.
- Assist with
individualized educational planning with course placement based on math, reading and writing assessment, transfer credit evaluation, and
eligibility for financial aid and other funding sources.
- Review previous college transcripts, recommend transfer equivalencies and make
appropriate course and schedule recommendations.
- Assist with modifying and reevaluating a student’s academic plan as circumstances or
- Maintain knowledge of academic program requirements to support a student’s exploration when they are undecided in choosing
a program of study.
- Employ case management strategies that include documentation, summary notes, type of contact, and outcomes from
- Monitor student progress in conjunction with faculty advisors to assess degree and graduation audit checklists,
program-specific requirements for admission, transfer requirements to a 4-year institution and notify students of discrepancies that may
need to be addressed.
- Resolve academic early alerts, received from faculty, to provide intervention and targeted support such as
tutoring, access and disability accommodations, and communication with department chairs to address strategies for academic improvement and
- Refer students to campus and community resources who need emergency funding, childcare services, mental health counseling, and
assistance with basic needs.
- Uphold and contribute toward the advising department’s operations to include, departmental goal setting,
implementation of methods to evaluate and assess program effectiveness, and modification to policies and procedures to enhance the overall
efficiency of the advising center.
- Provide accurate interpretations of policies and procedures for students, parents and
- Maintain open professional communication and relationships with faculty, colleagues, and administrators to demonstrate how
professional advising is essential to student success and persistence.
- Practice relational advising designed to build trust, ongoing
communication and a sense of belonging where students feel acknowledged, listened to and valued.
- Provide support and advocacy for
special student populations including Black, Indigenous, and People of Color (BIPOC), first generation, low-income, undocumented, and/or
- Perform other related work as necessary.
- Bachelor’s degree from an
accredited college or university.
- Experience working in an educational or similar related setting.
- Advanced knowledge of and skills
with technology including software programs for communication, data collection, and decision making including, but not limited to, Microsoft
Office Outlook, Word, and Excel and integrated database applications (e.g. ctclink).
- Ability to value diversity by recognizing personal
biases, adapting to culturally diverse situations, and demonstrating a commitment to equity, inclusion, and respectful interactions with
persons of diverse ethnic, cultural, social-economic, or educational backgrounds.
- Strong organizational and planning
- Demonstrate a commitment to service-oriented characteristics including empathy, listening, and the development of personal growth
- Ability to model integrity through self-awareness, personal accountability, ethical behavior, quality standards, and
- Ability to work a flexible schedule.
- Experience providing
professional advising or other related student services in an educational or similar setting.
- A strong understanding of student
development theory and appreciative advising.
- Knowledge of college student services such as financial aid, admissions, registration,
- Direct experience with training, teaching and delivering instruction to individuals, small groups and/or large
- Ability to work with complex systems in a fast-paced and dynamic environment.
- Successful completion of a criminal history background check prior to employment.
Candidate Will Demonstrate
- Excellent customer service skills: including building and maintaining internal/external customer
satisfaction and the ability to problem solve complex situations.
- A commitment to inclusion, equity and ongoing learning of strategies
for culturally responsive teaching and learning in the workplace.
- Ethics, integrity and sound professional judgment.
working with diverse populations in an educational setting.
- Excellent verbal and written communication skills and effective interpersonal
- Develop productive working relationships with college faculty, staff, students, and community members.
- Ability to
multi-task, prioritize, and balance a heavy workload with competing priorities.
- Commitment to professionalism and
- Capacity to be self-directed and work independently and cooperatively in a team environment.
- Ability to earn trust,
respect, and confidence through consistent honesty, forthrightness, and professionalism in all interactions.