The Associate Director is part of the college’s Center for Career and Academic Advising
(CCAA) and is responsible for assisting the Director of Career & Academic Advising with all aspects of the offices administrative,
programming, registration, and outreach functions. The Associate Director will directly supervise Career and Academic Advisors and oversees
the management of all online Externship Orientation classes, Externship courses, career & academic advising, retention efforts,
registration, and reporting outcomes for Advisor’s caseload management.
- Lead the team of Career & Academic Advisors to meet the retention, persistence, on-time externship exit and return, and on-time
graduation goals of individual student caseloads.
- Develop and maintain content of Externship Orientation and Externship Portfolio
courses. Assists in continuously developing Externship and career opportunities.
- Provide support and works in collaboration with
Externship graders on Externship assignments and grading.
- Assist with the maintenance of the CCAA Culinary Institute of America
(CIA) portal content.
- Develop and maintain face-to-face and online training materials for students to provide them with the tools
necessary for self-service activities.
- Oversee caseload management practices of Advisors to ensure that students and faculty are
receiving quality, high-touch communications and support for all CIA Cares early intervention and retention program submissions. Implement
best practices for increasing retention and graduation rates.
- Analyze metrics related to externship retention, student outreach,
career fair and networking participation, and placement upon graduation to ensure placement goals are met. Provide monthly reports to
Director for Career & Academic Advising that illustrates caseload retention, CIA Cares activity, on-time graduation, job placement
outcomes, and data from the Hyde Park campus continuing 2+2 (students continuing from Associate degree programs to Bachelor’s degree
program). Provides monthly retention and advising outreach reports.
- Track Bachelor’s registration outcomes.
high-touch, proactive customer service to students and employers.
- Meet with or hosts interested individuals, groups, organizations,
companies, etc., as requested.
- Assist and resolve any student/employer conflicts or issues related to the extern process or the
hosting of an extern.
- Assist with Career Fairs and On-Campus Recruitment programs. Provide presentations for Accepted Students Day
and other student facing events throughout the year.
- Provide content and staffing for all new and returning student orientations
- Serves as liaison to other campus departments and student groups to promote services and encourage an environment
of student learning and development.
- Collaborate with Director – Career & Academic Advising to offer workshops or seminars on a
wide range of topics relating to registration, job searches, resume and cover letter writing, salary negotiations, attending Career Fairs,
- Serve as technical advisor on social media sites such as Facebook, Twitter, LinkedIn, etc., and their importance in job
searching and networking for students and graduates.
- Any and all other duties as assigned.
- Bachelor’s degree.
- A minimum of three (3) years of experience in career services,
student personnel, personnel administration or a related field.
- Experience working with students seeking full-time employment.
- Previous supervisory experience strongly preferred.
of food, food service and the hospitality industry.
- Strong knowledge of
software applications (knowledge of eRecruiting, Colleague a plus).
- Working knowledge of social media sites and how they relate to
the full-time job search.
- Strong computer experience, which must include abilities to work effectively with MS Office suite
products, i.e. Word, Excel, PowerPoint.
- Strong teamwork and interpersonal skills; ability to be adaptable, dependable and handle
multiple priorities simultaneously.
- Excellent written, verbal communication, and presentation skills required. Must have
demonstrated ability in organizational, time management, problem solving and interpersonal skills.
- Must have a proven, consistent
track record showing the ability to work with all levels within an organization.
- Must display a high level of energy and
- Goal oriented and a team builder.
- Strong organizational, administrative, and supervisory skills.
- Ability to travel periodically for employer site visits as needed and
- Must be available to work nights and weekends as required due to business needs.
- Regular work requires the use
of a computer, sometimes in excess of eight (8) hours per day.
Culinary Institute of America, it is important to us that we support our employees with a substantial and meaningful package of benefits. We
believe in supporting our employees with benefits to assist with work life balance.
Benefits are offered based on the position type
and status. Benefits offered may include:
- Medical and prescription drug plan
- Dental plan, Vision plan
- Insurance: Life, Home, Auto, even Pet!
- Short- and long-term disability plans
- Generous paid time off programs,
including paid holidays
- Retirement savings plan 403(b) with company contribution
- Employee assistance program
The CIA has implemented a policy requiring all employees, students and on-site contractors to receive the COVID-19
vaccination. Reasonable accommodations are available to applicants when legally required.