Associate Director, SEAS Advising – Administrator II

  • Full Time
  • Anywhere
  • Full Time
  • Anywhere

Job No: 503304

Work Type: Management (MPP)

Location: East Bay

Categories: MPP, At-Will, Full Time, Student Services

Salary and Benefits

The salary range will be from $83,000 – $93,000 per year.

This position is a Management Personnel Plan (MPP) position in the CSU, and serves at the pleasure of the President.

The CSU enjoys a generous benefits program with employer paid life insurance ($100,000), as well as health, dental, and vision insurance with the monthly premium largely paid by the CSU. Additionally, we offer a broad range of other benefits which includes dependent and health care reimbursement accounts, tuition fee waiver, 401k, 457 and 403(b) plans.

The CSU belongs to the CalPERS retirement plan in which medical and dental insurance continues in qualified retirement.

The CSU has 14 paid holidays and the position earns 24 days of vacation and 12 days of sick leave per year.

For more information on the benefits program, please visit

About Cal State East Bay

Cal State East Bay’s beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). With an enrollment over 15,800 students, Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability.

About the Position

This position reports to the Executive Director, SEAS Success Center and is responsible for providing vision, leadership, and management for all aspects of the Educational Opportunity Program (EOP) and the Renaissance Scholars Program (RSP). The Associate Director manages the day-to-day operations of EOP Counselors and RSP staff, and is responsible for developing strategic short and long range goals for the department; providing effective training, ongoing supervision and evaluation; assuming all departmental fiscal and resource management; seeking grant funding opportunities and submitting proposals to supplement services and activities; establishing collaborative relationships with Academic Affairs and other Student Affairs programs and departments to develop partnerships, services, and activities which support student retention and graduation; and providing direct student service delivery. The Associate Director ensures compliance with all federal, state, local and CSU regulations, mandates, and policies governing the operation of the department. In addition, the Associate Director establishes consistent application for technology enhancements to improve service delivery and assumes ongoing assessment of student academic performance.

The Associate Director is responsible for leading the Advising, Orientation and Enrollment, Graduation Support, and Post Graduation Exploration Planning Teams.



  • Directs, supervises, and evaluates EOP Counselors and RSP staff, program services and activities that impact the retention and persistence of EOP & RSP students including workshops, transition services (summer bridge and orientation), advising, academic tutoring and student mentoring programs.
  • Manages administrative support and student employees to ensure a well-functioning program with effective procedures.

Retention Management

  • Develops, implements, monitors and communicates a strategic plan for improving retention and graduation rates of the EOP & RSP student cohort. 
  • Develops, implements, and assesses appropriate academic support programs to promote retention and graduation of EOP & RSP  students, utilizing best practices.
  • Consults with faculty and staff, providing expert knowledge and up-to-date data, with the goal of enhancing student success for EOP & RSP students.
  • Collects and analyzes data to plan and write reports regarding deliverables and outcomes.   

Program Management

  • Oversees the development and implementation of services for EOP, to include, advising, peer mentoring, peer tutoring, student success workshops, and events. Evaluate all EOP and related services and activities that impact EOP student success.
  • Evaluate all EOP and RSP programs and related services and activities that impact student success. Works as a member of the leadership team to provide evaluation and assessment that support retention and graduation goals.
  • Collaborates with constituents across campus and within the Division of Student Affairs.

Fiscal Management

  • Develops and reports program budget for EOP & RSP with consultation with the ED.  Ensures adherence to Student Equity and Success, Student Affairs, Advancement, and ORSP budget development, planning, implementation and timeline requests.

Community Engagement

  • Develops and coordinates EOP & RSP services and partnership involvement with culturally diverse community organizations that serve communities with high EOP & RSP eligible student and parent populations.  Serves as a member of the Student Equity and Success leadership team, assisting in the implementation of strategic initiatives and goals to support student access and success.
  • In addition, the Associate Director also provides information about Student Equity and Success and CSUEB programs that provide support and access to community members. Establish collaborative relationships with federal/state agencies and community organizations to facilitate student access to external resources.

Campus Engagement

  • Serves on committees across campus

Required Qualifications

  • A Bachelor’s degree.
  • 3 years of progressively responsible management experience.
  • Management knowledge and skills in the development, implementation, and evaluation of staff and support programs.
  • Ability to plan, implement, and evaluate educational programs.
  • Knowledge of various learning styles as well as cultural identities and differences.
  • Ability to understand the academic year and processing cycles that affect workflow of the department and various advising centers.
  • Ability to review and verify complex records and detailed information for compliance with CSU requirements, Federal and State guidelines and interpret information from a variety of institutions.
  • Ability to determine proper techniques and actions to utilize while engaged with individuals behaving in argumentative or sensitive manner. Must be solution-oriented.
  • Ability to oversee projects and provide guidance and direction for the work of others.
  • Ability to build, manage, and report a budget.
  • Knowledge and skills in working with students from diverse ethnic, socioeconomic and educational backgrounds.
  • Proven ability to direct training programs for professional and student staff.
  • Ability to write and secure grants and other external funding opportunities. 
  • Skills in partnering with high schools, community colleges or other external agencies.
  • Strong analytical, interpersonal and organizational skills.

Preferred Skills and Knowledge

  • A Master’s degree in a related field.

Condition(s) of Employment

Satisfactory completion of a background check that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment.  Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position.

All background checks are conducted through the university’s third party vendor, Accurate.

EEO Statement

As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran’s status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body.

Other Information

All California State University campuses, including Cal State East Bay, are smoke and tobacco-free.  For more information, please visit our website at

In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available at:

At CSUEB, the following nine competencies have been identified as valued leadership qualities:  Communication, Cooperation, Delegation, Empathy, Feedback, Innovation, Leadership Presence, Passion and Strategic Ability.  While we may not expect our managers to exhibit all of these competencies, we do expect them to aspire to develop them.  As part of the annual evaluation review process, the Associate Director, SEAS Advising will be evaluated on each.


Cal State East Bay is not a sponsoring agency for Staff or Management positions.

Mandated Reporter

The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment.

CSU Vaccination Policy

CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so.  Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at and questions may be sent to

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