College Transition Coach

  • Full Time
  • Anywhere
  • Full Time
  • Anywhere

FLSA: Exempt

Location: Main Campus

Position Length: Full-Time

Job Summary

Collaborates with school districts and community partners to promote a college-going culture and facilitate the recruitment and transition to college of high school graduates. Under the direction of the Director of College Transition Coaches, this individual works to increase student recruitment activities by providing information about the college to high school students, their families, counselors, and community.

Essential Duties and Responsibilities

  • Provides information and assistance to prospective students in high school and their families regarding degree options, college admissions, and financial aid application procedures.
  • Receives and processes documents to complete admissions process for a defined caseload of high school students. Maintains a collaborative relationship with school administrators, counselors, teachers, and community organizations. Assists with registration for all students.
  • Regularly runs data reports in order to accurately assess prospective and Dual Credit student caseloads.
  • Travels in and out of the service area to attend related outreach events.
  • Solves issues related to the enrollment process, reviews student’s enrollment requirements and degree audits.
  • Assists students with identifying college resources that will be able to assist them in being successful with their career goals. Develops and facilitates workshops and presentations using PowerPoint and other media solutions.
  • Designs and requests marketing materials with the guidance of the Director of Transition Coaches.
  • Develops strategies to attract prospective and Dual Credit students to the college in accordance with enrollment and student success goals.
  • Schedules and conducts campus tours and presentations for individuals and groups.
  • Collaborates and assists with implementing on and off-campus recruitment activities.
  • Works with the Director of Transition Coaches to develop annual plan for department using data generated within the office and from the College to implement recruiting strategies.
  • Provides information regarding residency to students, staff and the College community.
  • Ensures compliance with SEVIS and other applicable immigration regulations, including determining eligibility of student visas and reviewing correspondence and issuing immigration documents.
  • Verifies/certifies reports, files, enrollment status, records, and applications within FERPA guidelines.
  • Participates in preparing for and facilitating student recruitment workshops and presentations.
  • Assists with preparation and production of new student orientation and College commencement exercises.
  • Maintains current knowledge of all degree and certificate programs.
  • Maintains awareness of best practices, emerging trends and new legislation relating to Admissions and Registrar functional area.
  • Participates in the process for systematic review and evaluation of Student Recruitment functional area per the model adopted by the College, including the development and monitoring of outcomes and plans of action for improvement based on the assessment of those outcomes and plans.
  • Attends the workplace regularly, reports to work punctually and follows a work schedule to keep up with the demands of the worksite. 
  • Working hours may include evenings, holidays or weekends depending on deadline requirements and special events.
  • Completes duties and responsibilities in compliance with college standards, policies and guidelines.
  • Uses interpersonal skills and makes sound judgments to decide how duties and responsibilities are completed between coworkers, the supervisory chain, faculty, staff, students, and customers.
  • Completes all required training and professional development sessions sponsored by Texas Southmost College.
  • Supports the values and institutional goals as defined in the College’s Strategic Plan.
  • Participates in the development of outcomes, monitors assessment of those appropriate outcomes, and assists in the development of plans of action for improvement based on the assessment of those outcomes.
  • Participates in the process for systematic review and evaluation per the institutional effectiveness model adopted by the College.
  • Promotes positive morale and teamwork within the department and provides exceptional customer service to students, faculty and community.
  • Serves on committees as appropriate and as appointed by supervisor.
  • Performs other duties as assigned.

Required Knowledge and Skills

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • A strong commitment to the mission of Texas Southmost College.
  • Demonstrated excellent communication, interpersonal and leadership skills; ability to work independently with little direction.
  • Demonstrated organizational skills in handling, directing, and prioritizing multiple and complex assignments/projects and maintaining records.
  • Ability to work independently according to established schedules and to complete assignments and projects, as per defined timelines.
  • Skills in working effectively in a team environment with a customer service focus.
  • Ability to establish and maintain positive and effective working relationships with students, College employees and the public.
  • Ability to communicate effectively, both orally and in writing; define problems, collect data, establish facts, and draw valid conclusions; and effectively present information to top management, public groups, and other groups. 
  • Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
  • Ability to perform and excel in a high-tech all-digital environment. Excellent customer service skills and interpersonal skills.
  • Ability to handle sensitive and extensive confidential data.
  • Problem solving skills and the ability to lead, instruct, handle a large variety of details and to work with all levels of organization.
  • Proficient in the use of e-mail, word processing, spreadsheet, database, and presentation software and use of the Internet to access data, maintain records, generate reports, and communicate with others. 

Required Education and Experience

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the education and experience required.

  • Bachelor’s degree from an accredited university with one (1) year of direct experience working with recruitment, advising, high school relations, admissions and records and sales or related experience in a college or university setting OR an Associate’s degree from an accredited college with three (3) years of direct experience working in recruitment, advising, high school relations, admissions, records and sales or related experience at a college or university setting.
  • Experience of working effectively in a team environment with a customer service focus.

Preferred Education and Experience

  • Bilingual in English-Spanish

Certificates and Licensures

None required.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand. The employee is occasionally required to walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually moderate. 

Posting Number: 2022111TSC

Open Date: 08/02/2022

Open Until Filled: Yes

Special Instructions Summary

Transcripts (unofficial) are required to be attached to applications for all positions with an educational requirement (Faculty/Staff/Administrative).

Your application is not considered complete until all required documents have been attached.

Attachments must be in PDF or Microsoft Word format and must be no larger than 2 MB.

You will not be able to attach documents after your application has been submitted.

Please Note: Official transcripts are only required if recommended for hire.

Official transcripts shall be sent directly from the issuing institution to the College District’s Office of Human Resources and must include documentation of all credit earned, including the education requirements that specifically qualifies the applicant for the position. The address to send all transcripts is:

Texas Southmost College
Office of Human Resources
80 Fort Brown, Tandy 105
Brownsville, Texas 78520

For eTranscripts please use email address: Eliza.tejada@tsc.edu.

The College District recognizes equivalent credits and degrees earned from foreign universities. The equivalency shall be determined by translation and evaluation from a member of the National Association of Credential Evaluation Services (NACES). For more information please visit: www.naces.org.

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