Full-Time Academic Success Coach

  • Full Time
  • Anywhere
  • Full Time
  • Anywhere

Company Description:

NECC serves about 5,000 credit students each semester on two campuses located in the beautiful,
historic Merrimack Valley region of northeast Massachusetts.  Our suburban Haverhill campus sits on 106 acres near Kenoza Lake, and features
a Technology Center and an award-winning Student One-Stop Center.  Our urban campus in Lawrence occupies a number of buildings in the heart
of downtown.  Most recently, we have constructed a new 44,000 square foot health technologies facility, the Dr. Ibrahim El-Hefni Allied
Health & Technology Center.  Both campuses are a short drive to Boston and to the beaches and state parks along the coast.

college has been building an organizational culture that values initiative and innovation, and seeks to identify and develop the strengths
in students, faculty, staff, and programs in order to grow and improve.  NECC is also committed to using evidence to guide planning and
decision-making.  These values are reflected in the use of Appreciative Inquiry for strategic planning and accreditation; in our investment
in strengths-based, institution-wide professional development; and in our ten-year involvement as a Leader College in Achieving the Dream, a
national network of community colleges dedicated to using data to close student achievement gaps. 

We are also committed to the
recruitment and retention of a diverse workforce that reflects the communities we serve.  With over 40% Hispanic students, NECC was the
first federally recognized Hispanic Serving Institution (HSI) in New England.

We seek leaders who are committed to the community
college mission, actively engaged in promoting diversity, and prepared to use their unique strengths and innovation with the goal of student

Job Description:

Full-Time Academic Success Coach: Special Programs
Coordinator; Student Development; Academic Coach; MCCC/MTA Unit Professional Position; 37.5 hours per week; Pay grade 4.

Summary: Northern Essex Community College values diversity, inclusion, and collaboration. We strongly encourage members
of underrepresented communities to apply to join our community.

As an Academic Success Coach, provide holistic academic and
non-academic related supports to students. Perform study skills inventory using diagnostics such as LASSI and the Noel-Levitz College
Student Inventory. Develop a student/coach relationship to assigned caseload of students; build student motivation and self-confidence,
provide study skills strategies, equip students with soft skills, including ability to communicate with faculty, provide students with
information regarding academic and other appropriate on-campus resources. Encourage students to be self-reflective about learning process.
Monitor progress of Academic Success Coaching students; maintain records of individual coaching sessions, utilize EAB Navigate system to
monitor academic performance, provide outreach and respond to alerts.

ESSENTIAL FUNCTIONS (Include but not limited

  • Assist in the continued development of Academic Success Coaching and in planning and implementing the delivery of
    related services as part of the wrap-around student support experience.
  • Work in close collaboration with faculty, academic
    departments and staff college-wide to deliver individualized Academic Success Coaching support for students.
  • Plan, develop, and
    deliver relevant workshops across both campuses in the appropriate modalities according to student needs and faculty
  • Manage and support student employees; communicate with students, manage student access and provide reports. Assist in
    the collection of data and reporting and with other office-related duties.
  • Collaborate college-wide to promote student success.
    Participate in orientation or registration activities as appropriate.
  • Collaborate with Center for Accessibility Resources & Services
    to provide appropriate assistance to students with disabilities, recommend study strategies, and use adaptive equipment or
  • Support and assist in meeting various grant objectives.
  • Facilitate student access to college
  • Anticipate and meet all program participant needs accurately, professionally and with a commitment to customer
  • Participate in professional-development activities.
  • Perform other duties as assigned by
  • The Classification Specification is available at: https://www.mass.edu/shared/classificationspecs/specsmccc/Special Programs Coordinator – HB 1112.doc



  • Bachelor’s degree in appropriate field
  • 2-3
    years’ experience and/or training involving area of assignment, which may include college registration, academic advisement, career
    development, career experience, training, program/project management or administrative work in academic environment/ or an equivalent
    combination of education, training or experience.
  • Experience teaching learning strategies
  • Experience with online classes
    (to help students with accessing courses and developing strategies for online classes)
  • Experience developing and delivering
  • Excellent written and verbal communication skills required.
  • Commitment to providing excellent customer
  • Creative problem-solving abilities.


  • Experience working
    in community college. 
  • Experience with skills inventory diagnostics such as LASSI
  • Knowledge of strategies and adaptive
    equipment or methods for students with disabilities
  • Bilingual or Bicultural (Spanish and English).
  • Experience working with
    and supporting a culturally diverse, population in a Hispanic-Serving Institution.

 Candidates will be required to pass a CORI and SORI check as a condition of employment.

 Candidates for employment should be aware that all Northern Essex Community College students, faculty and staff are
required to be fully vaccinated by January 3, 2022. Accordingly, initial employment is dependent upon receipt and verification of full
vaccination status records; details of how to fulfill vaccine record verification requirements will be provided during the hire and
onboarding process.

Additional Information:


  • Anticipated
    salary range is $52,754.00-$55,442.00 annually with complete fringe benefit package; Grade 4; Complete fringe benefit package including
    competitive health insurance, dental insurance, basic life insurance, long-term disability insurance, paid sick, vacation and personal
    leave, educational benefits for employee/spouse/dependents, and excellent retirement benefits.
  • Actual salary calculated in
    compliance with MCCC/MTA classification system. Transcripts will be required at the time of hire.

Application Instructions:

TO APPLY: To be considered for this position you must submit a cover
letter & resume online

ANTICIPATED START DATE: August/September 2022

DEADLINE: August 8,
2022                                                                    POST#:  256615

Northern Essex
Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, creed, religion,
color, gender, gender identity, sexual orientation, age, disability, genetic information, maternity leave, military service and national
origin and any other protected class in its education programs and activities as required by Title IX of the Educational Amendments of
1972, the American with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964,
and other applicable statues and college policies.  The College prohibits sexual harassment, including sexual violence. The following
person has been designated to handle inquiries regarding Americans with Disabilities Act, the Rehabilitation Act and related statutes and
regulations, Affirmative Action, non-discrimination policies, and Title IX compliance/sexual harassment: Assistant Director of Human
Resources, Elizabete Trelegan B-219, 978-556-3928/ etrelegan@necc.mass.edu.  Inquiries or
complaints concerning discrimination, harassment, retaliation or sexual violence shall be referred to the College’s Affirmative Action
Officer/Title IX Coordinator, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the
United States Department of Education’s Office for Civil Rights.

Prospective employees are encouraged to
review the College’s Annual Security Report (ASR), in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus
Crime Statistics Act, which can be found on the disclosure page of the College’s website at: http://www.necc.mass.edu/clery