Part-Time Information Center Coordinator, Academic Affairs

  • Part Time
  • Temporary
  • Anywhere
  • Part Time
  • Temporary
  • Anywhere
Job ID: 1003865
Location: Hialeah Campus
Full/Part Time: Part-Time
Regular/Temporary: Temporary

Job Details:

Job Family:
STAFF – Support Staff
Grade: CT
Salary: $11.90 – $20.58
Department:
Academic Affairs
Reports To: Asst Dean Faculty Student Srvc
Closing Date: October 2,
2022
FLSA Status: Non-Exempt
First Review Date: August 10,
2022

Job Summary:

The Part-time Information Center
Coordinator ensures that all campus visitors, students, faculty and staff receive current, relevant and accurate information about student
services, special events, campus facilities and academic services.

Duties &
Responsibilities:

  • Ensures that all campus marketing and informational materials are distributed in a
    timely manner and are kept current
  • Develops and maintains staff schedules
  • Assists in the supervision and training of
    student assistants
  • Prepares payroll reports and assists with general office administration
  • Adheres to College policies and
    procedures and ensures compliance by reporting service or safety concerns to the appropriate departments
  • Provides positive initial
    impression of the campus by offering excellent customer service to students, faculty, staff and guests via phone and in person
  • Participates in emergency response procedures
  • Answers general questions regarding the queuing system, student services,
    campus operations and campus events
  • Performs other duties as
    assigned

Minimum Requirements:

  • Associate’s Degree from an accredited institution and two (2) years of customer service or related
    experience; or 30 college credits and three (3) years of customer service or related experience; or a combination of education, training and
    experience
  • All degrees must be from a regionally accredited institution
  • Knowledge and understanding of College organization,
    goals and objectives, and policies and procedures
  • Possess strong interpersonal and communication skills (verbal and written)
  • Knowledge of Microsoft office software (Word, Excel, PowerPoint and Outlook) and specific computer programs related to area of
    responsibility
  • Ability to perform effective research online
  • Ability to successfully manage multiline phone
    system
  • Ability to write simple correspondence
  • Possess excellent organizational, multi-tasking, and time-management skills
  • Ability to deal with problems or refer problems to appropriate areas
  • Ability to maintain a high level of poise and
    professionalism in all circumstances
  • Possess excellent customer service skills
  • Ability to work well in a multi-ethnic and
    multi-cultural environment with students, faculty and staff

Essential
Position:

This function/position has been designated as “essential.” This means that when the College is faced
with an institutional emergency, employees in such positions may be required to remain at their work location or to report to work to
protect, recover, and continue operations at the College.

Additional Requirements:

The final candidate is to successfully complete a background screening and reference check process.:

Source