Retention Specialist Advisor (Student Support Services)

  • Freelance
  • Anywhere
  • Freelance
  • Anywhere

Location: Alpine

Department: Student Support Services Department

Until Filled: Yes

Salary: $35,568

Required: Bachelor’s Degree; or a combination of education and experience.
Familiarity with higher education processes.
An exceptional attention to detail.
Ability to effectively utilize computer application programs and ability to learn new software;
Experience in working with diverse populations / college students /faculty. Excellent oral and written communication skills.

Any qualifications to be considered in lieu of stated minimums require the prior approval of the Human Resources Director.

Preferred: One year academic guidance/academic advising experience
Degree in STEM field, Business, liberal arts, or education a plus
Bilingual (English / Spanish).

Primary Responsibilities

Duties and responsibilities include but are not limited to: Advises prospective and current students about academic degree requirements and selection of courses. Maintains students’ files (Banner and associated tools). Facilitates updates and changes as necessary. Actively assists with outreach events and orientation sessions. Audits student records for curriculum, major/minor, and graduation requirements. Refers students with academic discrepancies to proper officials for further action. Coordinates communications to students regarding course scheduling, core, major /minor requirements. Maintains student records for degree requirements using academic evaluation system. Assists with registration of new and returning students. Maintains monthly appointments with all Key Population administration. Performs other related duties as assigned.

Responsible for personal safety and the safety of others; must exercise due caution and practice safe work habits at all times.

Other Information

Working Conditions:
Usual: Office Conditions; exempt from overtime provisions. Position is Security Sensitive.
Unusual: A willingness to work evenings and weekends as needed.

Texas Law requires a 60 day waiting period before new state employees are eligible to enroll in health insurance.

It is the policy of Sul Ross State University to provide equal employment opportunity for all persons in accordance with their individual, job related qualifications and without consideration of race, creed, color, sex, religion, age, national origin, disability, sexual orientation, gender identity, veteran status and ancestry. Equal employment opportunities shall be afforded in all personnel actions or decisions including, but not necessarily limited to, recruitment, hiring, training, upgrading, promotion, demotion, termination and salary. Retaliation is prohibited against a person who opposes a discriminatory practice, files a charge, testifies, assists or participates in an investigative proceeding or hearing.

About SRSU

Sul Ross State University, located in Alpine, Texas, is a member of the Texas State University System, campuses in Alpine, Del Rio, Eagle Pass and Uvalde, is accredited by the Commission on Colleges of the Southern Association of Colleges and Schools to award bachelor’s and master’s degrees, and has an enrollment of approximately 2,000 students on campus in Alpine.

At an elevation of 4,480 feet in the scenic Davis Mountains of West Texas, and on the periphery of the Chihuahuan Desert, Alpine enjoys mild winters and cool summers. Davis Mountains State Park, Fort Davis National Historic Site, Big Bend National Park and Guadalupe Mountains National Park are all within one to three hours’ driving distance from Alpine.


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