Student Success Advisor

  • Full Time
  • Part Time
  • Anywhere
  • Full Time
  • Part Time
  • Anywhere

Classification Title: MSUAASF Range C

Hire Type:

Division: Strategic Enrollment Management

Department: University College

Unit: Advising and Student Transitions

Location: SCSU Main Campus, 720 Fourth Avenue South, St. Cloud MN 56301

FLSA: Exempt

Full/Part Time: Full Time

FTE: 1.0

Employment Condition: Probationary

Work Shift: Typically 8:00 am – 4:30 pm, some evenings are required

Work Schedule/Hours/Days: Typically Monday-Friday, some weekends are required

Posting Details:

Clink on the link to learn more Strategic Enrollment Management and the Department of Advising and Student Transitions

The successful candidate will share St. Cloud State’s commitment to our mission, and in particular, the value we place in diversity, equity, and inclusion (DEI) as outlined in SCSU’s It’s Time strategic framework. Notably, we uphold the advancement of diversity, equity, and inclusion and engage in intentional actions to address systemic inequities throughout the university and surrounding environment. DEI values, practices, and strategies are embedded into the fabric of our institution and campus community, and they align with the priorities expressed in the Minnesota State system’s Equity 2030 initiative. SCSU expects all of its employees to help advance these practices and to contribute to the development of an anti-racist, inclusive community.

*Employment for this position is covered by the collective bargaining agreement for the Minnesota State University Association of Administrative Service Faculty (MSUAASF) which can be found here.

Salary Minimum: $44,354

Salary Maximum: $76,826

Salary Type: Annual

Bargaining Unit/Plan: 211, MSUAASF

Job Description:

Provide holistic academic advising and success coaching for students throughout their academic career.

1. Serve as an academic advisor for assigned students during their first 60 credits. Serve as a Success Coach for assigned students for the entirety of their SCSU career.

  • Introduce and orient students to their academic requirements, academic planning tools and campus resources.
  • Assist students in creating educational goals, an academic plan, and interpretation of policies and procedures in relation to their goals.
  • Assist students with navigating University processes and procedures as needed.

2. Establish trust with assigned students, upon admission, develop rapport and a working relationship that includes regular meetings, coaching outreach messaging, careful documentation, tracking of student progress, and assessment of student success.

3. Provide timely intervention when students are identified as needing support through progress report campaigns, early alerts, referral from faculty or staff, or other retention efforts.

4. Assess student needs and provide appropriate academic and personal coaching, and, when necessary, connect students to appropriate campus and/or community resources.

5. Develop Success Plans with students who are on academic warning or probation, monitoring goal progress.

Enhance student success through support and execution of Advising and Student Transitions programs.

  • Participate in, and assist with as needed, Husky Advising and Registration days, serving in a variety of roles ranging from advising, presenting to students and/or their guests, and providing logistical and administrative support such as (but not limited to) identifying pre-placement testing requirements, providing check-out reviews or processing no-shows.
  • Develop and initiate programs designed to support academic success for students in special populations (including but not limited to) transfer students, provisionally admitted students, first generation students, international students, those academically exploring, or students served by Multicultural Student Services.
  • Assist with advising and coaching training, including updating documents and materials or presenting sessions to new graduate assistants, staff or faculty.
  • Participate in, and assist with as needed, Huskies 1st 4, serving a variety of roles, including but not limited to drop-in advising or presenting sessions designed to help students successfully transition to college.

Increase the visibility and influence of the Advising and Student Transitions Office in order to support students.

  • Represent Advising and Student Transitions at campus events including but not limited to Admissions events for perspective students, resource fairs, Commencement, and other programs designed to help student transition and succeed. Occasionally, represent A&ST on campus committees, including search committees seeking to hire essential campus partners.
  • Attend a minimum of eight campus events annually, often during non-business hours to support students and their sense of belonging.
  • Communicate regularly with faculty and support staff in assigned academic programs, taking a collaborative approach to student support, staying up-to-date on academic program requirements and opportunities and sharing pertinent updates on behalf of A&ST.
  • Serve as a liaison in one or more of the following or similar capacities, College Navigate Liaison, A&ST Connection Liaison to partners such as but not limited to Study Abroad, Admissions, Center for International Studies, Multicultural Student Service, or an identity centers to ensure A&ST is able to disseminate information and remain up-to-date on student support opportunities across campus.
  • Assist with the assessment of A&ST programs and services to ensure excellence.
  • Engage in regular professional development, including attendance and participation in the NACADA conference at least once every three years.

Other duties as assigned.

Required Qualifications:

  • Master’s Degree, and 1 year of professional experience in higher education or counseling; or Bachelor’s Degree, and 2 years of professional experience in higher education or counseling.
  • Familiarity with higher education system and current trends in student success, advising, coaching, and/or orientation.
  • Experience with interpreting student data and ability to navigate software programs and other forms of technology.
  • Effective verbal and written communication skills.
  • Experience and competency working with culturally and linguistically diverse populations.

Preferred Qualifications:

  • Understanding of Student Affairs and Higher Education Administration
  • Experience working with students in an advising, coaching, admissions, financial aid, records & registration, or related role in a higher education
  • Knowledge of student development theory, academic advising, coaching, or orientation.
  • Strong organizational and time management skills.
  • Demonstrated experience and knowledge using and/or interpreting student information systems, degree audits, student success management platforms (EAB’s Navigate, Starfish, etc.), Microsoft Office Suite and shared cloud spaces (OneDrive or Google Drive).
  • Ability to work with underrepresented students and help them overcome barriers for success. Shares St. Cloud State’s commitment to our mission, and in particular, the value we place in diversity, equity, and inclusion (DEI) as outlined in SCSU’s It’s Time strategic framework.
  • Ability to embrace and drive change in a collaborative team environment.


Founded in 1869, St. Cloud State is an award-winning regional public university and proud member of the Minnesota State Universities & Colleges system. The 100-acre campus is about an hour northwest of Minneapolis and St. Paul, along the oak-crowned west bank of the Mississippi River. St. Cloud State students prepare for life, work and citizenship by exploring the world around them and making it better. St. Cloud State employees value active and applied learning, community engagement, sustainability, and global and cultural understanding. These commitments complement more than 200 majors, minors and pre-professional programs, 60 graduate programs and 250 student clubs and organizations. St. Cloud State began as a normal school in 1869 and became St. Cloud State Teachers College in 1921. Bachelor’s degrees were first offered in 1925. Master’s degrees debuted in 1957. In 1975, the institution became St. Cloud State University. In recent years, the University added applied doctoral programs in Higher Education Administration and Educational Administration and Leadership. A diverse mix of students from Midwestern towns and U.S. metropolitan areas are learning alongside more than 1,000 international students from about 80 nations.

Additional information on St. Cloud State University can be found here.

Benefits Info:

Why Work For Us:

GREAT BENEFITS PACKAGE! The State of Minnesota offers a comprehensive benefits package including low cost medical and dental insurance, employer paid life insurance, short and long term disability, pre-tax flexible spending accounts, retirement plan, tax-deferred compensation, generous vacation and sick leave, and 11 paid holidays each year.

Posting Number: 23-00016

Number of Vacancies: 6

Re-posting: No

Close Date: 08/16/2022

Open Until Filled: No

Accept Applications: Yes

Posting Contact: Dr. Feng Ling Johnson

Dean of University College and Associate Vice President for Student Success

Equal Employment Opportunity Statement:

St. Cloud State University is committed to excellence and actively supports cultural diversity. To promote this endeavor, we invite individuals who contribute to such diversity to apply, including minorities, women, LGBT, persons with disabilities and veterans. St. Cloud State University does not discriminate on the basis of race, sex, color, creed, religion, age, national origin, disability, marital status, status with regards to public assistance, sexual orientation, gender identity, gender expression, or status as a U.S. veteran. The Title IX coordinator at St. Cloud State University is Chocoletta Simpson. For additional information, contact the Office of Institutional Equity & Access, (320) 308-5123, Admin. Services Bldg. Rm 121