Success Coach, Advising Office, College of Arts and Sciences

  • Full Time
  • Anywhere
  • Full Time
  • Anywhere


Successful applicants for this position must be fully vaccinated against COVID-19 as a condition of employment. Newly hired individuals will be required to provide proof of their COVID-19 vaccination. There is an opportunity to request an exemption from the vaccine requirements for medical reasons, sincerely held reasons of conscience, or religious beliefs.

Success Coach, Advising Office, College of Arts and Sciences

Current UC employees must apply internally via SuccessFactors >

Founded in 1819, the University of Cincinnati ranks among the nation’s best urban public research universities. Home to more than 47,000 students, 10,500 faculty and staff and 330,000 alumni, UC combines a Top 35 research university with a physical setting The New York Times calls “the most ambitious campus design program in the country.”

With the launch of Next Lives Here, the Cincinnati Innovation District, a $100 million JobsOhio investment, eight straight years of record enrollment, worldwide leadership in cooperative education, a dynamic academic health center and entry into the Big 12 athletic conference, UC’s momentum has never been stronger. UC’s annual budget tops $1.6 billion and its endowment totals $1.9 billion.

Job Overview

The College of Arts & Sciences invites applications for a Success Coach position to work in our Academic Services Advising Office. This new position will provide support and outreach for students toward college success including support and referrals in academic, financial, and social contexts.

This position is 75% FTE and require full-time work (40-hours per week) from August through April, and require no work during the months of May, June, and July.

Essential Functions

  • Provide personalized outreach routinely – such as phone calls, text messages and emails – regarding high school to college enrollment transition, registration, advising, financial aid, and personal responsibility.
  • Meet 1:1 monthly with each student to provide specific support or assistance on an individual basis; refer students to applicable support resources.
  • Check academic and financial status of students and follow up as needed.
  • Facilitate up to four (4) sections of bi-weekly zero credit hour courses or workshop series for a group of approximately 20 students each on topics including navigating financial aid, personal goal setting, time and task management, physical and emotional wellness, etc.
  • Maintain data on outreach, student interactions and engagement in the coaching program through UC appointment scheduling system and student information system.
  • Facilitate monthly cohort celebrations/socials.
  • Participate in meetings pertinent to program planning, modification and continuous improvement.
  • Perform related duties based on departmental need. This job description can be changed at any time.

Required Education

Bachelor’s Degree.

Required Experience

  • One (1) year of experience working with college students or within higher education.
  • Demonstrated experience working with ethnically and culturally diverse students or populations in a college or university setting.
  • Knowledge of educational barriers facing underrepresented students.
  • Comfortable with the use of technology including Microsoft Office applications and social media.

Additional Qualifications Considered

  • Ability to create partnerships at the university and in surrounding local communities.
  • Demonstrated program/event planning and management experience.
  • Exhibit a collaborative and team building approach, as well as an innovative approach to student activities coordination and facilitation.

Physical Requirements/Work Environment

  • Office environment/no specific unusual physical or environmental demands.

Compensation and Benefits

UC offers a wide array of complementary and affordable benefit options, to meet the financial, educational, health, and wellness needs of you and your family. Eligibility varies by position and FTE.

  • Benefits-eligible, hourly position will pay between $20-$21 per hour; 75% FTE; and pay on a bi-weekly payroll schedule.
  • Comprehensive insurance plans including medical, dental, vision, and prescription coverage.
  • Flexible spending accounts and an award-winning employee wellness program, plus an employee assistance program.
  • Financial security via our life and long-term disability insurance, accident and illness insurance, and retirement savings plans.
  • Generous paid time off work options including vacation, sick leave, annual holidays, and winter season days in addition to paid parental leave.
  • Tuition remission is available for employees and their eligible dependents.
  • Enjoy discounts for on and off-campus activities and services.

The University of Cincinnati, as a multi-national and culturally diverse university, is committed to providing an inclusive, equitable and diverse place of learning and employment. As part of a complete job application you will be asked to include a Contribution to Diversity and Inclusion statement.

The University of Cincinnati is an Affirmative Action / Equal Opportunity Employer / Minority / Female / Disability / Veteran.

REQ: 84942

Success Coach, Advising Office, College of Arts and Sciences


Jul 21, 2022


Cincinnati, OH, US


Main Campus